There are newer employer reviews for Restoration Hardware
There are newer employer reviews for Restoration Hardware

See Most Recent

Slow train to the Unknown

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Operations in Corte Madera, CA
Former Employee - Store Operations in Corte Madera, CA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Restoration Hardware full-time (More than 5 years)

Pros

Great Culture, amazing opportunities, great product

Cons

Poor upper leadership, operations need a ton of work

Other Employee Reviews for Restoration Hardware

  1. Helpful (5)

    The Worst retail company I have Ever worked for!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    The pros working for R.H. are few and by "few" I mean two. 1. Beautiful Product, design and style 2. Pay was decent/good.

    Cons

    Cons: Everything else about the company.... Let's start with the "core values" that the company proudly preaches and stands behind. Their core values are: People, Quality, Service and Innovation. They use these "values" against their employees during review time or when enforcing policy or correcting performance but not to actually create a healthy store environment or support the employee working experience. They have created a cult-like company culture that is highly excluding/discriminatory to many good, qualified and talented employees both potential employees through an overly drawn out hiring process and to current employees that don't "fit in" with their core values. One of the company slogans is "there's no school for cool" in their words in an employee handout, "there's no school for cool: either you're cool or you're not, we don't teach cool..." The idea of an inclusive workplace does not exist at R.H. Next would be absolutely no work-life balance. Salaried managers are expected to work as many hours as needed to cover the store. This becomes especially ridiculous when they allow the store to fall well below management census sometimes having only 2 managers employed in one store for several months at a time. Expect to work 60-70 hours easily if you are salaried. Lastly this company is an H.R. nightmare. Policy is subjective and favoritism is common. Disciplinary action is inconsistent at best.

    Advice to Management

    Get your act together and work to create an inclusive work environment that encourages your employees to grow and prosper. Maybe then your employee retention would be higher.


  2. Helpful (3)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Restoration Hardware part-time (More than a year)

    Pros

    The merchandise is beautiful, and the coworkers are really fun.

    Cons

    Management is obviously under a lot of pressure, but that makes them 'helicopter' around sales staff, making sales a nerve-wracking experience and stressful work environment. The pay is also laughable.

    Advice to Management

    Back off and give your employees room to breathe. Also, the idea of someone selling thousands of dollars in furniture and not receiving a commission is insulting.


There are newer employer reviews for Restoration Hardware
There are newer employer reviews for Restoration Hardware

See Most Recent

Work at Restoration Hardware? Share Your Experiences

Restoration Hardware

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.