Restoration Hardware

  www.restorationhardware.com
  www.restorationhardware.com
There are newer employer reviews for Restoration Hardware

 

Slow train to the Unknown

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Operations in Corte Madera, CA
Former Employee - Store Operations in Corte Madera, CA

I worked at Restoration Hardware full-time (more than 5 years)

Pros

Great Culture, amazing opportunities, great product

Cons

Poor upper leadership, operations need a ton of work

Doesn't Recommend
Neutral Outlook
Approves of CEO

210 Other Employee Reviews for Restoration Hardware (View Most Recent)

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  1. 3 people found this helpful  

    Horrible Company politics, lies about getting ahead, cruddy pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tracy, CA
    Current Employee - Customer Service Representative in Tracy, CA

    I have been working at Restoration Hardware full-time (less than an year)

    Pros

    Great co-workers, and benefits ok

    Cons

    Management thinks they can make up rules whenever suits them, fire you over not having a cup with a spill proof lid (really?!?!?) pick and coddle their favorites, constantly make you not get ahead, and make it darn near immpossible to make more than 10.00 an hour. Overpriced, shoddy furniture, that has nothing but constant back orders and constantly arrives damaged.

    Advice to ManagementAdvice

    Treat your staff with respect and then they may not have great nicknames for you behind your back and not give you the same false respect you show them

    Doesn't Recommend
    No opinion of CEO
  2. 4 people found this helpful  

    The Worst retail company I have Ever worked for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA

    I worked at Restoration Hardware full-time (more than an year)

    Pros

    The pros working for R.H. are few and by "few" I mean two.
    1. Beautiful Product, design and style
    2. Pay was decent/good.

    Cons

    Cons: Everything else about the company....
    Let's start with the "core values" that the company proudly preaches and stands behind. Their core values are: People, Quality, Service and Innovation. They use these "values" against their employees during review time or when enforcing policy or correcting performance but not to actually create a healthy store environment or support the employee working experience. They have created a cult-like company culture that is highly excluding/discriminatory to many good, qualified and talented employees both potential employees through an overly drawn out hiring process and to current employees that don't "fit in" with their core values.
    One of the company slogans is "there's no school for cool" in their words in an employee handout, "there's no school for cool: either you're cool or you're not, we don't teach cool..."
    The idea of an inclusive workplace does not exist at R.H.
    Next would be absolutely no work-life balance. Salaried managers are expected to work as many hours as needed to cover the store. This becomes especially ridiculous when they allow the store to fall well below management census sometimes having only 2 managers employed in one store for several months at a time. Expect to work 60-70 hours easily if you are salaried.
    Lastly this company is an H.R. nightmare. Policy is subjective and favoritism is common. Disciplinary action is inconsistent at best.

    Advice to ManagementAdvice

    Get your act together and work to create an inclusive work environment that encourages your employees to grow and prosper. Maybe then your employee retention would be higher.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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