Restoration Hardware
2.6 of 5 187 reviews
www.restorationhardware.com Corte Madera, CA 1000 to 5000 Employees

187 Employee Reviews (View Most Recent)

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8 people found this helpful  

Don't come here unless you're ready to kiss some major butt.

Customer Service Representative (Current Employee)
Tracy, CA

ProsIt's a job. We all need one. The people around you are good people. You will love the remaining CSR/A's you work with, and develop close friendships. The ones who have been there a while will help you through any of the inadequate, crappy training the supervisor who does the classes (although that has recently changed to someone else, and theyre good now) and over all, they are warm and friendly.q

ConsEverything. The pay raises are terrible and completely unfair. It all depends on who's friend you are there. I know one person there who had was on a final written warning, sat there and surfed MySpace, and had a foot out the door receive a 1.50 raise while others who were model employees got between .10-.34 cents. The benefits, although at one time amazing, are now expensive and terrible. There is a lead there, who has been in his position for 3 years, is now passed over by someone who has been there for 3 months. They promote people who are absolutely inept and know NOTHING, but as long as theyre friends with a supe they are in. If you suck up, you get anywhere you want, regardless of knowledge, talent, and ability. The office politics are terrible. I am there until I finish school. I have no love for the company and when I leave (or win the lottery) I am running so far away that the words "Lancaster" and "Maxwell" will be curse words to me. This is the most prejudiced and bigoted place of work I have ever been. Come here if you don't give a crap, don't mind being over worked, underpaid and made to feel like crap.

Advice to Senior ManagementGet off your high horse and realize that you can't do what WE do. Ever. So start treating your seasoned professionals better by realizing that idiots you promoted can't hack it.
And I'm sick of seeing and reading about how Gary Friedman is cozying up to the stars and having lunch in San Francisco. I've been there 4 years. I have never seen your face. Show up in Tracy and let us show you just how we feel about your canoodling while we pad your pockets. By the way, thank you for showing up pictures of your 900K Christmas party bash for you and your 30 VPs - We REALLY appreciated the 1100.00 you gave us to spend on 120 employees for OURS.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    Not too shabby for a retail job...

    Sales Associate (Current Employee)
    King of Prussia, PA

    I have been working at Restoration Hardware


    Pros: Very supportive work environment based on a compatible in-store team… Cons: Very difficult to move up in this company-- very selective… Advice to Senior Management: Poor communication at times-- this could definitely be improved. Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Lots of words that amount to nothing.

    Warehouse (Current Employee)
    West Jefferson, OH

    I have been working at Restoration Hardware


    Pros: Work is not that hard Easy to get overlooked in the mass… Cons: Employees opinions don't matter and sugestions are frowned upon. Safety is not a consideration and real trainning is not provided, mostly learn as you go. No common… Advice to Senior Management: Actions speak louder than words. Saying one thing and doing… No, I would not recommend this company to a friend More
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