Restoration Hardware

  www.restorationhardware.com
  www.restorationhardware.com
There are newer employer reviews for Restoration Hardware

9 people found this helpful  

PURE EVIL!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Associate in Charlotte, NC
Current Employee - Associate in Charlotte, NC

I have been working at Restoration Hardware

Pros

"People first" is one of their core values to attract people to work for the company. Low paying jobs. Good benefit packages but only if you are full time.

Cons

Once employed then you realized it;s not easy to be full time with benefits. If managers don't like you they will dangle that in front of you until you decide to give up and leave because you weren't given enough hours. You are at the mercy of the managers and yes you can show that you are competent and able to do the job but if you are not willing to suck up to them then you will be treated unfairly. The fact is because managers have to do a lot of sucking up themselves, it's expected of you to do the same. There is no job security here.

Advice to ManagementAdvice

Managers need to have a good sense of fairness and resist power trip that blinds you from making the right decision towards your eomployees. Try to see that it is people's lives you are dealing with.
At the same token if very inexperienced managers are put in the position of power then it is hard to have wisdom or the courage to stand up for what is right and more good people will leave.
All in all this company doesn;t care about their employees, they are just numbers to them and the only numbers they are concerned with are the profits that are lining their pockets.

Doesn't Recommend
Disapproves of CEO

219 Other Employee Reviews for Restoration Hardware (View Most Recent)

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  1. 1 person found this helpful  

    Good Hourly Wage - No Training Whatsoever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Restoration Hardware

    Pros

    Worked part time with generally flexible hours (as long as they were scheduled with Store Manager in advance). Good Pay (in relative terms) with store level incentives for performance. Fun working atmosphere, generally committed co-workers.

    Cons

    No training. I felt incompetent on the sales floor. Barely shown how to use the cash register, even after showing initiative to ask manager. Only training sessions seemed to be for large ticket merchandise like furniture, with such a wide array of "interesting" products, never fully brought up to speed on what and how to sell them. Perhaps this was presented to full-time employees, but part-timers were left out of the loop.

    Advice to ManagementAdvice

    Great product mix, but a little confusing as a sales associate what is important about each item to effectively sell them. Need to take employee education down to each employee, not just those in management.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Corte Madera, CA
    Current Employee - Sales Associate in Corte Madera, CA

    I have been working at Restoration Hardware

    Pros

    Good Brand. Low Stress. Good Location

    Cons

    Back end infrustructure needs to get improved. Mid-tier management is not strong. Poor IT performance in general. but it is getting better.

    Advice to ManagementAdvice

    Re-org, improve the back-end team. Hire talented IT people. Improve the performance of mid-tier manager or directors.

    Recommends
    Approves of CEO
There are newer employer reviews for Restoration Hardware

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