There are newer employer reviews for Return Path
There are newer employer reviews for Return Path

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Helpful (2)

Can talk the talk, but not walk the walk.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in New York, NY
Former Employee - Account Manager in New York, NY

I worked at Return Path full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

- Weekly lunches
- Snacks
- Interesting product*
- EXCEPTION CEO (one of the sincerest CEOs I have met)
- Reasonable Salary

Cons

Specific to Client Services:

- knowledge: even though RP is good at what it does, it does not mean its the be all, end all. In the time I worked at RP, I learned a lot but a lot of this was contradictory to what I had learned before. Which is not a bad thing, but RP really does not have the ability to back up its own knowledge, as the space (ISP filters/algorithms) is ever changing.

- people: i understand there politics every where, and 90% people in corporate environment put on a facade. But after 11/12 interviews, its ridiculous certain people do a 180. One person, can change the spirit and atmosphere of the entire team. This is demoralizing in the face that the CEO is one of the nicest guys for where his position is. simply put, even though RP core values is putting people first, reality, the same people suck.

- clickish people: people who have been here since the inception of email, think they are the bomb-diggity. Which is great, but learn not to put those who are younger than you down.

- mangers - my manger talked a good talk. The fact he was 100% sales guy, should have been the first clue that this was not going to work out in the long run. Even though he was a manager, he really was a whiny-follower. He let other people control him, whether they joined 6 years ago, or were hired the day before.

- product: its interesting, but not really effective. RP is more like a thorn in the side of company who send commercial emails. Because RP lives delivery, it causes more headaches and issues unnecessarily. Clients who like RP is most likely because the email service provider they are using is doing a crappy job of handling and delivering their email.

Advice to Management

CEO - its difficult to vet all your managers, but there should be a more effective way of reviewing your managers and higher ups. Politics and bias will lead to loss of talent.

Return Path Response

Sep 8, 2014CEO

Thanks for the feedback, and I appreciate the positive personal note on me. There are a lot of things that were "wrong" with client services, and many have been addressed or are in the process of ... More

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  1. Helpful (1)

    Everyone was extremely welcoming and always looking for an opportunity to make the company a better place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Return Path full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, opportunities for growth, company works as a team

    Cons

    Still developing and oftentimes the system had a few kinks.

    Return Path Response

    Sep 8, 2014CEO

    The system definitely has some kinks. I think it always will in a growing, dynamic business. But we're always on the lookout for specific feedback and actions to make things better.

  2. Will Return Path outgrow it's famous culture with the infusion of external senior management new hires?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Broomfield, CO
    Current Employee - Account Manager in Broomfield, CO

    I have been working at Return Path full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Return Path promotes a work/life balance, fosters personal development and offers excellent healthcare benefits.

    Cons

    Salaries low compared to peer organizations. Senior management roles are often filled by external candidates, making advancement opportunities somewhat limited throughout the company.

    Advice to Management

    Organizational changes within Client Services are long overdue.

There are newer employer reviews for Return Path
There are newer employer reviews for Return Path

See Most Recent

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