There are newer employer reviews for Rewards Network
There are newer employer reviews for Rewards Network

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Helpful (17)

Underpaid and not appreciated....

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Contract Ops in Chicago, IL
Current Employee - Contract Ops in Chicago, IL
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Rewards Network full-time (More than 5 years)

Pros

● 33% discount on Program restaurants ● Nice coworkers ● Get to wear jeans everyday ● Idine lunches ● Casual environment

Cons

● Pay totally sucks ● Benefits suck ● Not appreciated for all the work I do! ● Manager plays favorites ● Can't work from home when Manager does all the time.

Advice to Management

Open your eyes and your wallets before it is too late and you lost all your great employees!

Other Employee Reviews for Rewards Network

  1. Helpful (17)

    It's like watching the Titanic go down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rewards Network full-time (More than 5 years)

    Pros

    Flexible schedule. It actually IS a good concept. As a sales rep, you want a product you can believe in selling, and I was always proud to tell people the companies I represented and the fact that of all the people that would call on them that day, I was the only one NOT asking them to devalue their restaurant.

    Cons

    It is being run into the ground. Rewards Network used to run like a well-oiled machine. There was communication between the departments, there was trust and respect for the 2 men running the sales staff, there was a great balance of hard work and fun. When EGI took over, I don't think they ever got it that the restaurant industry is an entirely different beast in and of itself. Food service experience does NOT equal restaurant experience. They keep putting people in charge who don't understand that either, yet they all want to come in and "make their mark". So the 1st, raised prices during a struggling economy, slashed the support for the sales department by about 60%, tried to restructure the whole chain of command (only to have it go back to exactly what it was before she fired everyone) and then left. The second spent a great deal of energy focusing on National accounts - which has really gone nowhere, and then also left. You've got a man running half of the sales force who can't put a sentence together to save his life, and has never been in sales. There is zero communication, support or direction coming from above. Just fear. It's turned into a culture of fear. Restaurant owners are tired. They are hit on the most of any industry out there and they're skeptical. RN still holds to an old-school mentality of cold call, cold call, cold call..... But they've done nothing to put the company in a visible or credible position with restaurateurs. No joining restaurant associations, going to trade shows, sponsoring restaurant events. It is truly baffling why they don't want to get involved and after the company being around for 30 years, it's embarrassing as a sales rep to constantly hear "Why have I never heard of you"? People knew who Groupon was in a matter of months - and this is a far better program, but no one wants to advertise it. Ironic - an advertising company that won't advertise.

    Advice to Management

    I think it's too late


  2. Helpful (8)

    Good Company, Good Pay, Sketchy Product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rewards Network full-time (More than a year)

    Pros

    Great Loyalty and Rewards programs. Overall a decent company to work for with helpful sales support and good pay. Benefits are pretty good as well.

    Cons

    Horrible "Cash Advance" Oh wait you cant call it that or it would be illegal.... Program Prepaid Meals and Dining program, Come on who are you fooling. Rates up to 200%. Pretty much 100% cold calling and no marketing efforts are extended to the sales teams.

    Advice to Management

    Restructure prepaid food and beverage purchase program


There are newer employer reviews for Rewards Network
There are newer employer reviews for Rewards Network

See Most Recent

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