257 Employee Reviews (View Most Recent)

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1 person found this helpful  

Tobacco is a declining market and so is RJ Reynolds

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Territory Manager III  in  Chattanooga, TN
Current Employee - Territory Manager III in Chattanooga, TN

I have been working at Reynolds American

Pros

The pay that RJ Reynolds offers is good and so are the benefits.

Cons

Reynolds has a very unfair promotion process. People are not promoted on their performance, but instead they are promoted on personal favors and personal friendships with management.

Advice to ManagementAdvice

My suggestion would be to interview for promotions instead of letting management chose their friends over hard working employees.

Doesn't Recommend
Disapproves of CEO

Other Reviews for Reynolds American

  1. 2 people found this helpful  

    Great company, great pay, great communication... Non-passionate complacence need not apply!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager  in  Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA

    I have been working at Reynolds American

    Pros

    Great pay, flexible schedule, lots of perks, benefits are great... Company car, merit increases/bonuses, 401K match + enhancements, work out of your home, cell and internet expenses, etc... Open communication with management. Always learning something new about strategy and marketing. Management will always back you up on decisions made in the field. Management gives you a lot of creative freedom and executive power over your territory. As long as you have the ability to quickly adjust and embrace change, you will do well at RJRT. This is a job you have to be passionate and motivated about.

    Cons

    There are times when the work load can seem overwhelming. This is not an 8-5 job. There are some employees who linger in 'transition' positions until retirement. This disables the ability for entry-level/TM's to be promoted to management as quickly/easily as initially suggested by senior management. This limits the ability for the company to properly groom the more abitious and motivated youth they so strongly recruit to eventually 'run the company!'

    Advice to ManagementAdvice

    Be more realistic when suggesting a time frame for promotion. Be sure the expectations of your reps is more clearly stated.

    Recommends
    Approves of CEO
  2.  

    Good Company, but a short term outlook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Reynolds American

    Pros

    good compensation, flexible hours. Decent benefits.

    Cons

    Senior management is quite arrogant. The long term outlook for the industry is not good. Unfortunately everything is looked at in a short term profit perspective. Most pricing is tied to taxes, so the ability to grow profitability is limited. The company has been slashing costs mostly personnel. this has limted their effectivenes at retail.

    Advice to ManagementAdvice

    Pay closer attention to the filed people. They understand what is key in the industry. Theory does not match reality. Get out more into the stores and talk with retialers and consumers. You may not really understand what the situation is.

    Recommends
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