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3 people found this helpful  

Santa Fe Natural Tobacco Co: No Leadership, Bad Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Reynolds American full-time

Pros

Decent starting salary, company car, benefits, 401k with match.

Cons

1.) Treated as property; salary means "you do". No motivators outside of "we pay you".

2.) Clocking in/ out: that's right, as a salaried outside sales professional you must clock in/ out and are held accountable to making a certain number of visits per day within an 8 hour time frame. Make any more than said number (which changes quarterly, or semi-annually) and you're not making "quality calls", make any less and you're given some other watered down excuse for management.

3.) First time manager every year: "promote from within" basically means a first time manager will be learning from their mistakes, consequently effecting your career, every 1-2 years.

4.) Blatant favoritism: people who come into power easily typically have a hard time maintaining that power (see above). Promotions are not a result of hard work and industry knowledge, it comes down to filling affirmative action quotas and a fairly pathetic version of "networking".

5.) No leadership: people in power are coasting on organic growth of a niche brand.

6.) Bad Culture: it doesn't take long to see through the "generosity" of this company. SFNTC operates as the rich father who's family is falling apart because he tries to buy love and is blind to what really needs to be done.

*Extension of 6.) There is no integrity of company values. People in power do not care about sustainability or the value set behind the "image" American Spirit tries to portray to the public. The people running this company are making money from a growing niche, and "greenwashing".

Advice to ManagementAdvice

Gut all Director level positions and start from scratch.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

233 Other Employee Reviews for Reynolds American (View Most Recent)

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  1. 1 person found this helpful  

    Old school mentality, openly subject non smokers to chain smokers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Pay is okay for the area, decent tuition reimbursement, somewhat trying to grow and recognize change is needed, but need to actually act on the need for change!

    Cons

    Poor work environment, over worked, poor training, benefits aren't NEARLY as good as they'd like you to believe. Try to scare their employees into thinking they're the only game in town and everything is the best of the best there which isn't true!

    Advice to ManagementAdvice

    Become aware of what your competition offers or you'll continue to lose good talent!!!

  2.  

    Perfect opportunity for "hungry" College Grad's to kickstart their professional career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    -Opportunities for upward mobility if you are willing to RELOCATE and put in the work to get there.
    -Work Hard, Play Hard Company culture (if you're into that)
    -Developing Talent is highly valued... this company will invest in you!
    -All promotions are within the RAI talent pool (outside RAI hires are rare)
    -Benefits are fairly good (Vehicle/GAS, 401K, Health/Dental).

    Cons

    -little opportunity to be creative. Much of the work is execution and robotic based. Unfortunately, the job can get somewhat monotonous and boring.
    -inconsistency at entry level manager due to inexperienced manager's. Some manager's are excellent, some are horrible. In my opinion, much of this is due to RAI's "fast-track" strategy with succession candidates.
    -Some bureaucracy (like any other fortune 500).
    -Work Environment is primarily at Gas Stations and Convenience Stores... not exactly a glamorous work site.

    Advice to ManagementAdvice

    Give people the opportunity to share new ideas, practice creativity and innovation. The Tobacco Transformation you are trying to construct may be right under your nose.

    Recommends
    Neutral Outlook
    No opinion of CEO
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