There are newer employer reviews for Reynolds and Reynolds

5 people found this helpful  

Good entry level job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support in Kettering, OH
Former Employee - Technical Support in Kettering, OH

I worked at Reynolds and Reynolds full-time (less than an year)

Pros

The benefits are good for the most part. All of the people who work there are awesome. For what I did, the pay was decent.

Cons

There is really no room for advancement. The management style is heavily based around negative reinforcement. I had a really good supervisor, but that is rare. If they find out that you are looking for another job, they will question you about it. The turnover rate is so high, because there is no incentive for people who do a good job. I found that people who did the worst got the best treatment. Promotions are based on a popularity contest.

Advice to ManagementAdvice

Show your employees that you value them. Do more to help the customers. Sometimes it is better to sacrifice some profit to make your customers/employees happy.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

529 Other Employee Reviews for Reynolds and Reynolds (View Most Recent)

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  1. 18 people found this helpful  

    Take for the paycheck, leave ASAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reynolds Solutions Specialist in Houston, TX
    Former Employee - Reynolds Solutions Specialist in Houston, TX

    I worked at Reynolds and Reynolds full-time (more than an year)

    Pros

    You will be surrounded by fresh college graduates who, like you, probably had a hard time finding a good job. ReyRey will take chances on fresh college graduates, and for that, the people you work with will be fun. There is a 401k match (with a 2 year vesting requirement - few make that vestment period), and benefits.

    Cons

    Where do I even begin? In a nutshell, fresh college graduates are exploited for their ignorance of pay & expectations, while senior management rakes in the cash.

    The pay is below market. The day I walked in the door was the most money I ever made at this company. The company actively pursued finding ways to short employees out of compensation; travel is always before 8am or after 5pm - which would be fine if advancement, raises and a high salary were part of the package - but they aren't. I received exactly 1 raise in over 2 years of employment, and when in conjunction with reduced overtime, I literally made less money in year 2 as I did on the day I started.

    Everything you do is monitored. Everything. Codes to dial out and phone call recording, email monitoring (& reading by Management), punch codes to go through every door in the building, phone calls to customer phone lines rather than your cell.

    There is absolutely no room for advancement. I was there over 2 years and did not see a single meaningful promotion. Career development is actually discouraged because it shows that you are attempting to leave. I actually had to hide the fact that I was pursuing a graduate degree.

    I've never seen a place with worse morale. Everybody hates their job, and their employer. Everyone knows they are being taken advantage of. Even customers. Customers are forced to sign decade long contracts with caveats in the contract like "must provide written notification of cancellation 2 years prior to contract termination" - so a large percentage of the customers you see hate the company you work for.

    I could keep going, but what is the point? The absolute only reason to take this job is that it is the only professional job you can get, and you are trying to gain experience. That is it. I wouldn't recommend this company to anyone, and I feel bad for the people I know who are still working there. They must either not realize that jobs are out there at 175% of the salary with less expectations of you, or they must be complacent. The whole thing is just really sad.

    Advice to ManagementAdvice

    How can you sleep taking advantage of 21 and 22 year olds like this? You should be ashamed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Its a good entry level job, but there are not many opportunities to advance or grow professionally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in College Station, TX
    Current Employee - Anonymous Employee in College Station, TX

    I have been working at Reynolds and Reynolds

    Pros

    Good benefits package and 401k matching

    Cons

    Not many opportunities for advancement.

    No opinion of CEO
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