Ricoh Americas Corporation
2.6 of 5 380 reviews
www.ricoh-usa.com Malvern, PA 5000+ Employees

380 Employee Reviews (View Most Recent)

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It was good working with them.

Manager (Former Employee)
Los Angeles, CA

ProsThey offer a diverse portfolio of products for which you can meet important and forge ahead.

ConsThere were various individuals that did not heed to the culture as much as they should have. You spend a lot of time with staff members so make sure you are positive.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Ricoh is a good stable overall company to work for.

    Customer Service Representative (Current Employee)
    Savannah, GA

    I have been working at Ricoh Americas Corporation full-time for more than 5 years


    Pros: The company is consistent with trying to be competetive. The company also makes… Cons: When integration of new processes occur, they are not documented very well. Also, the… Advice to Senior Management: Pay closer attention to the needs of the employees. Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    A company with a lot of potential!

    Major Account Executive (Former Employee)
    Stamford, CT

    I worked at Ricoh Americas Corporation full-time for more than 5 years


    Pros: Their technology is among the best in the industry; hardware and software. They… Cons: Back office was a problem which led to customer service issues which sometimes led to customer retention challenges if sales… Advice to Senior Management: Clean up back office and system issues. Start investing in hiring better reps that are more technology minded. Manage them with succession planning in mind… More
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