There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

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It was good working with them.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Los Angeles, CA
Former Employee - Manager in Los Angeles, CA

I worked at Ricoh Americas Corporation full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

They offer a diverse portfolio of products for which you can meet important and forge ahead.

Cons

There were various individuals that did not heed to the culture as much as they should have. You spend a lot of time with staff members so make sure you are positive.

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  1. Ricoh is a good stable overall company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Savannah, GA
    Current Employee - Customer Service Representative in Savannah, GA

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is consistent with trying to be competetive. The company also makes great efforts not to have lay offs, even though they might have suffered losses.

    Cons

    When integration of new processes occur, they are not documented very well. Also, the communication of new processes is not very well between middle management and the employees.

    Advice to Management

    Pay closer attention to the needs of the employees.


  2. A company with a lot of potential!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Executive in Stamford, CT
    Former Employee - Major Account Executive in Stamford, CT

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Their technology is among the best in the industry; hardware and software. They have strong training for mid to senior level sales. Salesforce.com is a great tool.

    Cons

    Back office was a problem which led to customer service issues which sometimes led to customer retention challenges if sales representatives and management did not stay on top of managing customer relationship day to day, literally. Too much turn over.

    Advice to Management

    Clean up back office and system issues. Start investing in hiring better reps that are more technology minded. Manage them with succession planning in mind so they will become the future of the company so Ricoh will truly be seen as a technology provider and not a copier company in the US.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

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