There are newer employer reviews for Ricoh Americas Corporation

The experience at Ricoh has been very good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Delivery Manager
Current Employee - Service Delivery Manager

I have been working at Ricoh Americas Corporation full-time (more than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The people are very talented and dedicated. The company has a fair compensation package for most positions and works to help employees with their career goals.

Cons

Lots of changes. You expect change, but the shifts are often sudden and without warning

Advice to Management

The new CEO has been communicating well. That helps, keep it up

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  1. Right direction but terrible implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at Ricoh Americas Corporation full-time (more than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Market share, top notch service techs, InfoPrint acquisition, still has great sales reps

    Cons

    Processes are broken, poor delivery, CYA busy work. Industry is changing and in many ways dying. Ricoh wants to be an innovator and integrator but doesn't have the depth of knowledge to get there. Tactical issues with compensation, order and billing processes and order fulfillment / delivery will result in loss of key tenured sales people.

    Advice to Management

    Fix billing, sales comp, delivery. Now! Invest in R&D. Promote awareness of new cutting edge technology that we develop. Create and publicize a Think Tank Research Park.

  2. Former's Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Ricoh Americas Corporation full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has decent opportunities

    Cons

    The expectations and work/ life balance aren't good. You can be selling well and management still won't leave you alone to do your job.

    Advice to Management

    Back off and let those that can sell do it.

There are newer employer reviews for Ricoh Americas Corporation

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