There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

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Helpful (2)

Great opportunity if you're driven

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in Bloomington, MN
Current Employee - Account Executive in Bloomington, MN

I have been working at Ricoh Americas Corporation full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Ricoh is a great place to start a sales career. The training is top notch and your resources are endless. The company has recently undergone a transformation and new exciting things are always coming down the line. If you're driven, focused, and can quickly move past losses, you can make a lot of money. Advice to new reps: Learn the comp plan, sell services.

Cons

There are many time consuming responsibilities that fall onto the sales reps. I spend a fair amount of time chasing orders and resolving issues. I'd much rather be spending this time on the phone and in front of my customers.

Advice to Management

Restructure the activity standards. Too much effort is spent loading calendars with non producing fluff.

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  1. Helpful (2)

    Decent place to work in a declining industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Davenport, IA
    Current Employee - Account Executive in Davenport, IA

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    + Great manager
    + Flexible schedule, freedom to do your job
    + Backend support for orders and solution design is good
    + Exceptional service techs who know exactly what they are doing
    + Commission on used machines/services/software is very good

    Cons

    - Base salary will be what you survive on for at least 3-4 months
    - Gas reimbursement ($200/mo) is a joke when you spend $350-$500
    - Transition to services-led company is under-supported
    - Commission on new devices is awful
    - Requirements for account executives revolve around information being poured into Salesforce, failure to do so results in unending "conversation" about activity
    - Getting rejected (part of sales obviously) on a daily basis in a saturated market

    Advice to Management

    Focus efforts more on driving sales through encouragement and contests that aren't a joke. Spreading 1 iPad or $1000 across 5000 reps isn't really a sales contest. Understand that yes, activity drives sales, but more importantly that happy reps who are properly incentivized and encouraged will ultimately grow the business more than an unhappy sales force pushing numbers into a CRM system.

  2. Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Detroit, MI
    Current Employee - Sales Representative in Detroit, MI

    I have been working at Ricoh Americas Corporation full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Have good equipment, and good people.

    Cons

    Trying to do IT Services and they are not good at it.
    Very non-sales process in place.

    Advice to Management

    Let service people service and have sales people sell. Review order process because it is not working.

There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

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