There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

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Helpful (2)

Decent place to work in a declining industry

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in Davenport, IA
Current Employee - Account Executive in Davenport, IA

I have been working at Ricoh Americas Corporation full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

+ Great manager
+ Flexible schedule, freedom to do your job
+ Backend support for orders and solution design is good
+ Exceptional service techs who know exactly what they are doing
+ Commission on used machines/services/software is very good

Cons

- Base salary will be what you survive on for at least 3-4 months
- Gas reimbursement ($200/mo) is a joke when you spend $350-$500
- Transition to services-led company is under-supported
- Commission on new devices is awful
- Requirements for account executives revolve around information being poured into Salesforce, failure to do so results in unending "conversation" about activity
- Getting rejected (part of sales obviously) on a daily basis in a saturated market

Advice to Management

Focus efforts more on driving sales through encouragement and contests that aren't a joke. Spreading 1 iPad or $1000 across 5000 reps isn't really a sales contest. Understand that yes, activity drives sales, but more importantly that happy reps who are properly incentivized and encouraged will ultimately grow the business more than an unhappy sales force pushing numbers into a CRM system.

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  1. Used to be a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Detroit, MI
    Current Employee - Sales Representative in Detroit, MI

    I have been working at Ricoh Americas Corporation full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Have good equipment, and good people.

    Cons

    Trying to do IT Services and they are not good at it.
    Very non-sales process in place.

    Advice to Management

    Let service people service and have sales people sell. Review order process because it is not working.


  2. Helpful (3)

    Ricoh is a horrible company to work for or to do business with. RICOH is selling off its assets
    and sinking!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Malvern, PA
    Current Employee - Sales Representative in Malvern, PA

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None to report at this time.

    Cons

    The CEO Martin Brodigan should fire himself for sending RICOH further into the ditch
    with his so-called Transformation Realignment program which basically means firing a bunch of people because he hasn't figured out how to be profitable without messing up people's lives.

    Advice to Management

    Leave RICOH and do something more menaingful in your life then to support an untrustworty comapny that doesn't derserve anyone's loyality.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

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