There are newer employer reviews for Ritchie Bros. Auctioneers

6 people found this helpful  

Arrogant ego-driven culture but can be rewarding at times

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Territory Manager
Former Employee - Territory Manager

I worked at Ritchie Bros. Auctioneers

Pros

The best reason to work at Ritchie Bros is having the opportunity to work with some very knowledgeable, experienced people from the heavy equipment industry. There is a fun an exciting social aspect of working in the field. If you like working in a 100% face to face environment with continually changing expectations it can be very satisfying.

Cons

There were customer service issues that would consistently arise and the outcome would always heavily favor the corporation. Regardless of the successes or failures employees would have, management led sales staff with an overbearing tendency to micro-manage the day to day activities. There are some major ego’s in management that have been in place for many years that would be difficult to communicate field information to if it’s not what they wanted to hear. The bottom line is that in a business where the employee has little control over the market conditions and the volume of available equipment to consign, the pressure to generate revenue growth for shareholders is constantly fueled with unrealistic expectations for its employees.

Advice to ManagementAdvice

If the company is to grow moving forward, listening to what customers are saying and don’t just hear the parts of the conversation that align with the programs you offer.

Doesn't Recommend
No opinion of CEO

40 Other Employee Reviews for Ritchie Bros. Auctioneers (View Most Recent)

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  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Ritchie Bros. Auctioneers

    Pros

    good pay; good bosses; great people

    Cons

    lots of travel; away time

    Approves of CEO
  2. 2 people found this helpful  

    They are a mutli billion dollar company that's corporate headquarters is run like mom & pop shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritchie Bros. Auctioneers

    Pros

    Senior management are excellent at communicating to their employees on all things Ritchie Bros. They also really believe they are doing well by their employees and seem to geniunely care about them as people.

    Cons

    The biggest frustration working at corporate headquarters is the lack of business accumen by many staff and lack of management's knowledge of best practices in business. To top it off, they seem very unwilling to call in expertise from the marketplace to help with this. Overall, this makes it a very challenging place to work because I know how much better it could run but am powerless in my position to make serious change.

    Advice to ManagementAdvice

    You are a great bunch of guys but seriously, there are some areas need a major rehaul to be brought into the 21st century. It ain't 1960 anymore.

    Disapproves of CEO
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