40 Employee Reviews (View Most Recent)

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Sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales  in  Edmonton, AB (Canada)
Current Employee - Sales in Edmonton, AB (Canada)

I have been working at Ritchie Bros. Auctioneers full-time for more than a year

Pros

Ritchie Bros provides a great opportunity for individuals to learn and understand about the heavy equipment industry. The salary is great and there are a lot of global opportunities.

Cons

Ritchie Bros is run by a bunch of old boys who have no business acumen. Most middle management has no formal business training, and this is reflected in their management style and decisions.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other Reviews for Ritchie Bros. Auctioneers

  1. 1 person found this helpful  

    Large company but small branch feel. Experience depends on your location. Schedule is erratic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Ritchie Bros. Auctioneers full-time for more than a year

    Pros

    Lots of experience to draw from, different locations support each other well, reasonable amount of autonomy in each location considering how huge the company is. Pay as a Customer Service Manager was good when overtime is considered, but you have to work very very hard for it. The headquarters management teams were supportive.

    Cons

    Your experience depends highly on the team at your location. If you like them, great. If you don't, you are in for trouble. Some groups can be very clique-y, while others are very positive and supportive. The auction days are exciting but toooo long (upto 18 hour days). Growth within the company is pretty limited, depending on your skills.

    Advice to ManagementAdvice

    Continue trying to improve team building within job sites.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Arrogant ego-driven culture but can be rewarding at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at Ritchie Bros. Auctioneers

    Pros

    The best reason to work at Ritchie Bros is having the opportunity to work with some very knowledgeable, experienced people from the heavy equipment industry. There is a fun an exciting social aspect of working in the field. If you like working in a 100% face to face environment with continually changing expectations it can be very satisfying.

    Cons

    There were customer service issues that would consistently arise and the outcome would always heavily favor the corporation. Regardless of the successes or failures employees would have, management led sales staff with an overbearing tendency to micro-manage the day to day activities. There are some major ego’s in management that have been in place for many years that would be difficult to communicate field information to if it’s not what they wanted to hear. The bottom line is that in a business where the employee has little control over the market conditions and the volume of available equipment to consign, the pressure to generate revenue growth for shareholders is constantly fueled with unrealistic expectations for its employees.

    Advice to ManagementAdvice

    If the company is to grow moving forward, listening to what customers are saying and don’t just hear the parts of the conversation that align with the programs you offer.

    Doesn't Recommend
    No opinion of CEO
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