There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Leadership promoted by growth

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Meeting/Event Manager in Cleveland, OH
Current Employee - Meeting/Event Manager in Cleveland, OH

I have been working at Ritz-Carlton

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The people are great, most of them. The management listens to you, you can transfer anywhere in the department after 6 months, if you do not like it. They are the best paymaster from all the hotels in the world, and in the area. the ritz carlton brand name looks great on any resume, and after you have worked for the company your employment options are limitless not only in the hotel industry but also in the service industry. you could move into the airlines, restaurant, lodging, the world is your oyster. even when looking for an apartment to rent the landlord is more willing to rent you the apartment just because you work for ritz.

Cons

Long work hours and having to work on weekends.

Advice to Management

Hire employees based on their skills and competencies for the job.

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  1. The Ritz-Carlton: Hard Work That You Can Be Proud Of

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Ritz-Carlton

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The Ritz-Carlton makes advancement in the company an easy choice. They promote the growth of each employee as an individual and focus on each person's goals. The company also makes it very easy to move to new locations throughout the world. The Ritz-Carlton is a company that hires good employees who are proud to work for the organization and who are interested in working hard every day to keep the customers proud to be customers. Employees do not need to worry if their fellow employees are working hard and toward the same goal, as they always are. In general, salaries at Ritz-Carlton hotels tends to be competitive with or higher than that of similar companies in the same area.

    Cons

    No matter which property you work at or what your position, you will work long hours. The company is very concerned with spending on overtime; however, they are more concerned with the care of their guests and owners. Ritz-Carlton hotels and residences are very structured, which is a bonus to employees who function well in structured environments but can be difficult for employees who prefer a more fluid environment. Guests and owners are quite varried depending on the property, and guests and owners at many properties can be very demanding and at times demeaning to staff (this can be the case with all service industry jobs). Lastly, for employees who let their jobs take on a major roll in their life, it can be hard to leave work and work and enjoy any time off. Some employees find themselves constantly working or thinking about work.

    Advice to Management

    Senior management just needs to be sure that they are in touch with employees at all levels. Often time standards will be placed on line employees, yet those employees are not given the tools or support that they need to live up to the standards. Senior management also needs to keep a finger on the management hired at different properties as employees sometimes get into and stay in management positions that are not the best fit for them or for the company.


  2. Helpful (1)

    dont judge a book by its cover

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Philadelphia, PA
    Current Employee - Sales Manager in Philadelphia, PA

    I have been working at Ritz-Carlton

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    the healthcare benefits are decent and the company name looks great on your resume!

    Cons

    Because of the high esteem of the company name they tend to slack on some of the benefits other companies give. There is a perception from the outside that the company treats its employees like it treats its customers even though that is rarely the case. In many instances there are very large discrepencies in how employees are treated within the same company.

    Advice to Management

    there needs to be more communication, follow through and a more obvious commitment to "walk the talk". the tools appear to be in place but they are not utilized as efficiently as some other companies are able to.


There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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