There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Helpful (1)

Great Company - need effective management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Los Angeles, CA
Current Employee - Anonymous Employee in Los Angeles, CA

I have been working at Ritz-Carlton full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Beautiful properties in wonderful locations. Excellent service from the hotel teams. The best customers! Many, many wonderful employees. Excellent training program. The product and service make it easy to be in sales!

Cons

Lack of management causes employee relationship issues. Expected to work overtime without pay. Many staff changes/moves caused lack of consistency in service and hurt relationship building with customers - it was confusing for a customer to call in to get a new assistant each time.

Advice to Management

Stop gossip immediately rather than joining in. Motivate your sales team. It seemed like minimal effort was being applied to building new relationships. Treat all employees equally.

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  1. Helpful (1)

    Amazing!

    • Senior Management
    Current Employee - SPA Concierge in White Plains, NY
    Current Employee - SPA Concierge in White Plains, NY

    I have been working at Ritz-Carlton part-time (Less than a year)

    Pros

    Extremely well company, they take care of their employees.

    Cons

    Wages are not as much as expected from such a prestigious hotel.

    Advice to Management

    Hotel employees wages should make more.

  2. Credo and Quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Sales Manager in Tysons Corner, VA
    Former Employee - Travel Sales Manager in Tysons Corner, VA

    I worked at Ritz-Carlton full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Credo and commitment to quality make the Ritz a wonderful place to work

    Cons

    low end of salary scale compared to other lux hotel brands

There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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