Ritz-Carlton

  www.ritzcarlton.com
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238 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
  • Comp & Benefits
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  • Approves of CEO

 

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Guest Relations & Recognition Manager (Former Employee) Guía de Isora (Spain)

ProsFocus in Customer Experience and Excellent product and services. Is the reference is Luxury Customer Service.

ConsFirst you have to really believe what they are teaching you and after you have to be strong enough to implement and do what you have learned.

Advice to Senior ManagementUnfortunately, the greatest difficulties are found within the organization. If you handle the teams, for example through surveys, there is no excuse to stop doing them, even if there is an international crisis. Consistency in procedures, Credo, Employee Promise, etc. must always be fulfilled and supervised to really believe in what they teach you.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    not only satisfied, but fully engaged :)

    Account Payable (Current Employee) Jakarta (Indonesia)

    I have been working at Ritz-Carlton full-time for less than a year


    Pros: fulfill employee needed, career development , .. Cons: good career opportunities for employee :) Advice to Senior Management: keep on the best Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

     

    Ritz

    Anonymous Employee (Current Employee)

    I have been working at Ritz-Carlton


    Pros: Nice people and environment to work for Cons: Very exausting questions and they do not gve you good… More
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