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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Relations & Recognition Manager in Guía de Isora (Spain)
Former Employee - Guest Relations & Recognition Manager in Guía de Isora (Spain)

I worked at Ritz-Carlton full-time (more than 3 years)

Pros

Focus in Customer Experience and Excellent product and services. Is the reference is Luxury Customer Service.

Cons

First you have to really believe what they are teaching you and after you have to be strong enough to implement and do what you have learned.

Advice to ManagementAdvice

Unfortunately, the greatest difficulties are found within the organization. If you handle the teams, for example through surveys, there is no excuse to stop doing them, even if there is an international crisis. Consistency in procedures, Credo, Employee Promise, etc. must always be fulfilled and supervised to really believe in what they teach you.

Recommends
Approves of CEO

302 Other Employee Reviews for Ritz-Carlton (View Most Recent)

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  1.  

    not only satisfied, but fully engaged :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Payable in Jakarta (Indonesia)
    Current Employee - Account Payable in Jakarta (Indonesia)

    I have been working at Ritz-Carlton full-time (less than an year)

    Pros

    fulfill employee needed, career development , ..

    Cons

    good career opportunities for employee :)

    Advice to ManagementAdvice

    keep on the best

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Front Office Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Agent in Riyadh (Saudi Arabia)
    Former Employee - Front Office Agent in Riyadh (Saudi Arabia)

    I worked at Ritz-Carlton full-time (more than an year)

    Pros

    Customer Service.Guest Relations.Sales and Marketing.

    Cons

    Noany,its Simple does not mention.

    Advice to ManagementAdvice

    it was Amazing Experience

    Recommends
There are newer employer reviews for Ritz-Carlton

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