Ritz-Carlton

www.ritzcarlton.com
Profile Unclaimed
There are newer employer reviews for Ritz-Carlton

 

It depends from the property( from outstanding, to very disappointed )

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Management Trainee in Naples, FL
Former Intern - Management Trainee in Naples, FL

I worked at Ritz-Carlton as an intern (more than a year)

Pros

Great Company and colleges as well,if it is the right one !

Cons

Not a good experience at one property ( by me - not a Ritz at all)

Advice to ManagementAdvice

Make the Ritz experience same , in every property.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

349 Other Employee Reviews for Ritz-Carlton (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    It will do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPA Concierge in Los Angeles, CA
    Former Employee - SPA Concierge in Los Angeles, CA

    I worked at Ritz-Carlton part-time (more than a year)

    Pros

    The company offers a lot of training to its employees and lays out what is expected. Follow their procedures and policies and everything else is pretty much a given.

    Cons

    A lot of red tape.
    As a company, their standards and polices are detailed and high-- it proves frustrating when those who are hired there do not mirror said standards. Such a dichotomy causes quite the confusion.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Company - need effective management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Ritz-Carlton full-time (more than a year)

    Pros

    Beautiful properties in wonderful locations. Excellent service from the hotel teams. The best customers! Many, many wonderful employees. Excellent training program. The product and service make it easy to be in sales!

    Cons

    Lack of management causes employee relationship issues. Expected to work overtime without pay. Many staff changes/moves caused lack of consistency in service and hurt relationship building with customers - it was confusing for a customer to call in to get a new assistant each time.

    Advice to ManagementAdvice

    Stop gossip immediately rather than joining in. Motivate your sales team. It seemed like minimal effort was being applied to building new relationships. Treat all employees equally.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Ritz-Carlton

Work at Ritz-Carlton? Share Your Experiences

Ritz-Carlton

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.