There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Lovely People to Work With

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Agent in Phoenix, AZ
Current Employee - Front Desk Agent in Phoenix, AZ

I have been working at Ritz-Carlton full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Co-Workers have a great teamwork ethic
Benefits are good
Perks are great
Work environment is beautiful

Cons

Pay increases are even across the board, not based on skill and achievement; fluctuating schedules.

Advice to Management

Pay increases based on skill level and achievement vs. cost of living flat across the board for everyone. If you are truely interested in "family first" when promoting, please allow "family" in-house the opportunity for growth and development, instead of choosing the easy lateral move from someone who has been in the job for a longer period of time. After a certain amount of years in a position, they should be opting for growth as well vs. the easy lateral move. It seems that you are more valued here for another job in the hotel if you leave the company and then apply for a position from the outside.

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  1. It depends from the property( from outstanding, to very disappointed )

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Management Trainee in Naples, FL
    Former Intern - Management Trainee in Naples, FL

    I worked at Ritz-Carlton as an intern (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Company and colleges as well,if it is the right one !

    Cons

    Not a good experience at one property ( by me - not a Ritz at all)

    Advice to Management

    Make the Ritz experience same , in every property.


  2. Helpful (2)

    It will do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Concierge in Los Angeles, CA
    Former Employee - SPA Concierge in Los Angeles, CA

    I worked at Ritz-Carlton part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company offers a lot of training to its employees and lays out what is expected. Follow their procedures and policies and everything else is pretty much a given.

    Cons

    A lot of red tape.
    As a company, their standards and polices are detailed and high-- it proves frustrating when those who are hired there do not mirror said standards. Such a dichotomy causes quite the confusion.


There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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