There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Great Company, values, and mission...just pay us a little more!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Several in Washington, DC
Former Employee - Several in Washington, DC

I worked at Ritz-Carlton full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Awesome company culture that is practiced at all levels of the organization
Great training programs
Excellent opportunities for growth

Cons

pay scale for all jobs are typically 20% less than competition, i.e .Four Season and Mandarin Oriental

Advice to Management

streamline processes, not your people which is the most important asset in your business commitment to your guests and owners.

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  1. Amazing Service and Outstanding commitment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in New York, NY
    Former Intern - Intern in New York, NY

    I worked at Ritz-Carlton as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone took the utmost pride in their job and it showed in the service

    Cons

    Some managers work ridiculous hours

    Advice to Management

    Allow for the hire of more staff


  2. Helpful (1)

    Great locations, beautiful properties but not so much for management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA
    Current Employee - SPA

    I have been working at Ritz-Carlton full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Made it through the recession because of wealthy people. Business groups fell off but are now coming back. Good environment esthetically to work in. Hours are very good, can practically choose which days and times to work.

    Cons

    Management, Management, MANAGEMENT!!! Need I say more. They need training on how NOT to treat people badly, how not to PLAY favorites, how to COMMUNICATE CLEARLY AND PRECISELY. Communication is horrible between team members and other departments. Lots of secrets and withholding of information. LOts of gossip. The worst personality always get promoted based on the persons ability to LIE, CHEAT, AND SLEEP HIS/HER way to the top. Pay could be a lot better.

    Advice to Management

    Wake up to the fact that most of your subordinates know as much if not more than you do. Corporate needs to come off the hill and put in some REAL management training classes. Communicate with us about everything instead of what you think should be told to us, and do it by having real monthly meetings instead of the ones where you do all the talking!


There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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