There are newer employer reviews for Ritz-Carlton

 

Phenomenal chance to learn and grow.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Services Supervisor in Sarasota, FL
Former Employee - Guest Services Supervisor in Sarasota, FL

I worked at Ritz-Carlton full-time (more than an year)

Pros

Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

Cons

The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

Advice to ManagementAdvice

Keep Distinction between parent company and brand.

Recommends
Positive Outlook
Approves of CEO

302 Other Employee Reviews for Ritz-Carlton (View Most Recent)

Sort: Rating Date
  1.  

    Front Office Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Philadelphia, PA
    Former Employee - Front Desk Agent in Philadelphia, PA

    I worked at Ritz-Carlton full-time (more than an year)

    Pros

    Good company to work for

    Cons

    Depends on the property and the style of management

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Be Prepared To Be Married To Your Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton full-time (more than an year)

    Pros

    Most of your money is made in cash tips, which you can easily hide from the IRS; They clean your uniforms and feed you well; Cheap rates at any Marriott brand hotel in the world (29 bucks and up per night).

    Cons

    Long, lousy hours, including nights, weekends, and holidays; Very demanding supervisors; Never knowing how much money you'll make in a given day-some days less than 50 bucks-some days over $300. Working at the Ritz, just like any other hotel/hospitality industry job sucks. Your best bet would be to only work there part time, and suck up the benefits while preparing yourself for a real career.

    Advice to ManagementAdvice

    No advice to management-They're just a bunch of slave drivers who only care about themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ritz-Carlton

Work at Ritz-Carlton? Share Your Experiences

Ritz-Carlton

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.