Ritz-Carlton

www.ritzcarlton.com
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There are newer employer reviews for Ritz-Carlton

 

Phenomenal chance to learn and grow.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Services Supervisor in Sarasota, FL
Former Employee - Guest Services Supervisor in Sarasota, FL

I worked at Ritz-Carlton full-time (more than a year)

Pros

Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

Cons

The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

Advice to ManagementAdvice

Keep Distinction between parent company and brand.

Recommends
Positive Outlook
Approves of CEO

351 Other Employee Reviews for Ritz-Carlton (View Most Recent)

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  1.  

    They manage to make simple task more difficult than necessary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cocktail Server in New Orleans, LA
    Former Employee - Cocktail Server in New Orleans, LA

    I worked at Ritz-Carlton part-time (more than 3 years)

    Pros

    Good opportunities for growth if you take advantage of them.

    Cons

    So many standards and rules for lower employees but there seems to be a lack of uniform consequences.

    Advice to ManagementAdvice

    Listen to your employees. They know what's going on they actually have face time with the guests. Their suggestions could help to make the environment friendly for all.

    Recommends
  2.  

    Front Office Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Philadelphia, PA
    Former Employee - Front Desk Agent in Philadelphia, PA

    I worked at Ritz-Carlton full-time (more than a year)

    Pros

    Good company to work for

    Cons

    Depends on the property and the style of management

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Ritz-Carlton

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