286 Employee Reviews (View Most Recent)

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Changing, but still a good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Ritz-Carlton full-time

Pros

Great values, very established company with a very good reputation.
Very good training and opportunities to move around the globe

Cons

A lot of politics, not very competitive compensation - everybody is replaceable mentality

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Ritz-Carlton

  1.  

    Great coporation to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA Concierge  in  Naples, FL
    Current Employee - SPA Concierge in Naples, FL

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Excellent training and benefits. Discount rooms. Excellent ladies and gentlemen to work with.

    Cons

    Dealing with difficult guests. Due to economy, hours are cut.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Phenomenal chance to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Supervisor  in  Sarasota, FL
    Former Employee - Guest Services Supervisor in Sarasota, FL

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

    Cons

    The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

    Advice to ManagementAdvice

    Keep Distinction between parent company and brand.

    Recommends
    Positive Outlook
    Approves of CEO
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