Ritz-Carlton

  www.ritzcarlton.com
  www.ritzcarlton.com
There are newer employer reviews for Ritz-Carlton

 

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Naples, FL
Former Employee - Anonymous Employee in Naples, FL

I worked at Ritz-Carlton full-time (more than 8 years)

Pros

Great money, flexible schedule to go to school or see your kids.

Cons

You will work all holidays and have to take your vacations in the off season.

Advice to ManagementAdvice

Ask the people who have been there for years for advice and really take it into consideration. They will be there working the same job long after upper management has moved on to another job.

Recommends
Neutral Outlook
No opinion of CEO

327 Other Employee Reviews for Ritz-Carlton (View Most Recent)

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  1. 1 person found this helpful  

    Slaves serving ladies and gentlemen.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services in Dana Point, CA
    Former Employee - Guest Services in Dana Point, CA

    I worked at Ritz-Carlton full-time (more than an year)

    Pros

    Looks great on resume if you are in hospitality industry or customer service.
    Great tips if you are working hourly tip jobs.

    Cons

    No diversity (prefers caucasians)
    If you're good looking or pretty you got the job. Intelligence or degree does not matter as long as you look good and have good body.
    Poor.. I mean really poor management. Managers don't do anything but check female employees out and verbally harrase them.
    No work and personal life balance (married to your job)
    Scheduling sucks real bad. Have done back to back for a week.
    No support from management.
    Favortism
    Only promotes the people they hang at the bar with.
    Management and male employees degrade female employees and disrespects them.
    Guest treats associates like slaves.
    Does not live by the "credo" card.

    Advice to ManagementAdvice

    Treat your employees like humans not robots.

  2.  

    Great company - Terrible Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Truckee, CA
    Current Employee - Concierge in Truckee, CA

    I have been working at Ritz-Carlton full-time (more than 3 years)

    Pros

    Empowerment
    Great people to work with
    Full-time employment in a seasonal town

    Cons

    No incentives or bonuses
    No performance based wage increases
    Only year cost-of-living wage increase of 2.5%
    Underpaid

    Advice to ManagementAdvice

    Add incentive based bonuses. Pride is the only motivation for provided great customer service.

    Recommends
    Positive Outlook
There are newer employer reviews for Ritz-Carlton

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