285 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Great company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - In-Room Dining Server  in  Charlotte, NC
Former Employee - In-Room Dining Server in Charlotte, NC

I worked at Ritz-Carlton full-time for more than a year

Pros

What I loved about Ritz Carlton was the brand. I can really buy into their culture and the service we strived to provide every day.

Cons

When new management is hired from outside of the company it seems like they are hiring those people to get a cheaper manager. The issue is that they were also terrible managers.

Advice to ManagementAdvice

The executive committees should remember to hire quality candidates for management rather than try to save a few thousand dollars on their salary.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Ritz-Carlton

  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    Great staff, flexible hours, great management

    Cons

    Could offer more training for new employees

    Approves of CEO
  2.  

    One of the best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time

    Pros

    In depth training and excellent management

    Cons

    Very robotic but that's because of their high standard. I prefer a more flexible approach for my guests

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Ritz-Carlton.

Worked for Ritz-Carlton? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.