There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Guest Relations

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Relations Agent in Miami Beach, FL
Former Employee - Guest Relations Agent in Miami Beach, FL

I worked at Ritz-Carlton full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Stability, great management, career advancement opportunities, working one on one with VIP Guests, can transfer to any Marriott/ Ritz Carlton chains all over the world.

Cons

Very competitive corporate culture, varying shifs (morning, afternoon, evening)

Advice to Management

Keep up the great work

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  1. Benefits are a plus; but you will not have a life to enjoy them.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Ritz-Carlton full-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent benefits like discounted hotel rooms, employee incentives and great hotel-wide morale boosters.

    Cons

    Terrible work/life balance, upper management for front office highly disorganized and fluctuating schedule.

    Advice to Management

    Nurture the Front-Office. This department is after all the blood-line of every hotel.


  2. Very progressive, professional, feeling of "family," educational experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manicurist in Orlando, FL
    Former Employee - Manicurist in Orlando, FL

    I worked at Ritz-Carlton full-time (More than 5 years)

    Pros

    Excellent training, growth opportunity and benefits

    Cons

    Demanding at times. Lots of meetings

    Advice to Management

    none


There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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