There are newer employer reviews for Ritz-Carlton

Guest Relations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Relations Agent in Miami Beach, FL
Former Employee - Guest Relations Agent in Miami Beach, FL

I worked at Ritz-Carlton full-time (more than a year)

Pros

Stability, great management, career advancement opportunities, working one on one with VIP Guests, can transfer to any Marriott/ Ritz Carlton chains all over the world.

Cons

Very competitive corporate culture, varying shifs (morning, afternoon, evening)

Advice to ManagementAdvice

Keep up the great work

Recommends
Positive Outlook
Approves of CEO
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  1. Benefits are a plus; but you will not have a life to enjoy them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Ritz-Carlton full-time (more than a year)

    Pros

    Excellent benefits like discounted hotel rooms, employee incentives and great hotel-wide morale boosters.

    Cons

    Terrible work/life balance, upper management for front office highly disorganized and fluctuating schedule.

    Advice to ManagementAdvice

    Nurture the Front-Office. This department is after all the blood-line of every hotel.

    Neutral Outlook
    Approves of CEO
  2. Very progressive, professional, feeling of "family," educational experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manicurist in Orlando, FL
    Former Employee - Manicurist in Orlando, FL

    I worked at Ritz-Carlton full-time (more than 5 years)

    Pros

    Excellent training, growth opportunity and benefits

    Cons

    Demanding at times. Lots of meetings

    Advice to ManagementAdvice

    none

There are newer employer reviews for Ritz-Carlton

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