There are newer employer reviews for Ritz-Carlton

 

The Ritz WAS a great company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Reservatioins Supervisor  in  Saint Thomas, VI
Former Employee - Reservatioins Supervisor in Saint Thomas, VI

I worked at Ritz-Carlton full-time for more than 5 years

Pros

The best things about this company were it's benefits plan. Not many companies can match what they offer. The culture of excellence and expectations was also something that I liked. It made you always strive to be your best.

Cons

They preach that employees are valuable to them and they strive to ensure that employee satisfaction is one of their greatest values. However this is not they case. If you are not perfect, watch out! They will not hesitate to get rid of you, especially if you have ruthless management.

Recommends
Negative Outlook
Approves of CEO

288 Other Employee Reviews for Ritz-Carlton (View Most Recent)

Sort: Rating Date
  1.  

    Great Company; just try to stick to larger properties if upward mobility is a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications/PBX  in  Cleveland, OH
    Current Employee - Communications/PBX in Cleveland, OH

    I have been working at Ritz-Carlton full-time for more than 5 years

    Pros

    The company culture, perks ranging from discounts to medical to just general swag. I adore working here, although did not in the past due to shoddy management. There are so many benefits to working here, I would always recommend it still. Pros: medical/dental/vision, opportunity for career mentor-ship, culture and attitude, "friendly" corporation, opportunities to win luxury gifts and trips regularly, fun environment, employee cafe, employee recognition and appreciation, top pay rates.

    Cons

    As with any company, but especially glaring to due to the strongly touted Ritz-Carlton brand standards and culture, an ineffective manager can ruin the experience for anyone working around them. Also, having already worked at a small property, you will find that upward mobility is nearly impossible unless you are being mentored and placed in line for positions that come open. Do not expect to procure a promotion if you are not fully immersed in the culture and be aware of your emotional IQ. These things will get you further than any outright work ethic accompanied with a poor attitude.

    Advice to ManagementAdvice

    Focus on career and talent development with associated, even when they have not made it to management yet.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Demonstrates passioniate guest services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA  in  Half Moon Bay, CA
    Current Employee - SPA in Half Moon Bay, CA

    I have been working at Ritz-Carlton full-time for more than a year

    Pros

    Extremely fair to all employees, and very nice incentives. worked at my own pace.

    Cons

    Alot of physical work. Too quiet sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Ritz-Carlton

Worked for Ritz-Carlton? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.