There are newer employer reviews for Ritz-Carlton

1 person found this helpful  

Ladies and Gentleman SERVING

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Guest Services
Current Employee - Guest Services

I have been working at Ritz-Carlton

Pros

Most time off requests approved, great hotel discounts, decent pay compared to other hotels, looks good on paper, good for experience.

Cons

Management is lazy and work long hours slacking off for sympathy , lack of discipline, lack of respect between departments, flex shifts, most holidays, guests are horrible, typical Marriott atmosphere where the worst a guest complains/treats an employee the more they get. With as much revenue this brand of hotel makes you would think the employees would benefit. Instead The Ritz-Carlton minimizes staff and cuts supplies.

Advice to ManagementAdvice

Without employees there would not be guests. Re-review management, back up "ladies and gentleman" more than the lying guest. Promote employees who work the hardest.

Approves of CEO

290 Other Employee Reviews for Ritz-Carlton (View Most Recent)

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  1. 2 people found this helpful  

    Work, Work, Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Housekeeping Manager
    Current Employee - Housekeeping Manager

    I have been working at Ritz-Carlton

    Pros

    Good Benefits
    Looks Good on a resume
    Teaches incredible customer service skills
    Definately tries to create a positive enviroment for line level employees

    Cons

    No work life balance, just work
    day to day responsibilities often make it difficult to have an opportunity to learn new skills

    Advice to ManagementAdvice

    Increase the incentive to work hard to reach a management level
    create a more flexible and less stuffy work enviroment

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton

    Pros

    discounts, often can work more hours, meet people from different places, very beautiful place to work, close to the beach

    Cons

    strict, boring sometimes, have to dress up everyday, have to cater to all guests all the tiem, hotel discount is till expensive

    Advice to ManagementAdvice

    should be more friendly to employees,

    No opinion of CEO
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