Pros

This is a great staffing agency. They can find qualified individuals work within a week.

Cons

The communication loop consisting of your employer, the client, and yourself is consistently broken. If you're a persistent and detail oriented person you shouldn't have much to worry about.

Advice to Senior Management

Keeping your employees happy is key. Knowing their true feelings for the assignment given to them will allow you to match them with the best clients possible. But none of that can happen without communication.