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2 people found this helpful  

Lot's of opportunities if you can handle the management style

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Director  in  Pleasanton, CA
Former Employee - Director in Pleasanton, CA

I worked at Roche

Pros

Large company with a diversity of opportunities. International exposure. Nice coworkers who are, on the whole, capable and dedicated.

Cons

Hierarchial, autocratic management in some cases. Old style command and control behavior which uses power to try to intimidate by keeping people in the dark and off base. Bureaucratic and slow to move. It can be very tedious and require a lot of patience to get anything accomplished. Culturally the company can be very rigid.

Advice to ManagementAdvice

Respect people and treat them as you would like to be treated. Include people in decision making and be more transparent. Exercise leadership by example rather than using your position to intimidate. You will get a lot more out of people that way and the company will benefit.

Doesn't Recommend
No opinion of CEO

487 Other Employee Reviews for Roche (View Most Recent)

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  1. 1 person found this helpful  

    Do your homework before making a decision about this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  Saint Louis, MO
    Former Employee - Account Manager in Saint Louis, MO

    I worked at Roche

    Pros

    Pay and benefits. Multiple opportunities to stay within the Diagnostics division, in the field as a sales representative. Incentives for field employees to move to Indianapolis and take other positions in Training, Marketing and other key departments. Typically paid an average of their sales salary, including bonuses, incentives and commissions, for the first 3? years.

    Cons

    While working there, I saw that the team selling approach was not effective. It's no longer in place. Claims of being "family friendly" and giving employees a "work/life" balance were never put into practice. HR department not responsive and more concerned with protecting the company interests than a focus on "human resources", and treating employees as such. Policies were not applied across the board. Behind the times in expense reporting, CRM databases and CBT, which resulted in inefficiencies. Training of sales reps lacking in substance.

    Advice to ManagementAdvice

    Begin truly listening to your employees. Be consistent. Practice what you preach. Ask and answer the tough questions. What does "family friendly" really mean? What is a "work/life" balance? Make your expectations, or definitions of those new "catch phrases" clear to every employee. Then be willing to listen to feedback objectively. Consider being a maverick and take a hard look at your HR department. Perhaps everyone is better served when there is one department looking out for the company and one that is there for employees, and views them as resources.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Can You Still Trust Roche? Asked a Once Loyal Customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Roche

    Pros

    The quality and integrity of the colleagues that you work with. Many people have been with the company for a long time - look in the parking lot at all of the 25 year signs, this is a tribute to the loyalty to the company. These people hold knowledge and experience that cannot be replaced with a few weeks of training.
    Having the opportunity to work with new and innovative products, to be able to move to different divisions and learn new processes and businesses - was encouraged. You are able to grow in your position by taking on new projects or moving on to other areas, such as moving between sales and marketing, from service to sales. People who were achievers in one area were given an opportunity to move to other areas, such as moving from customer service management to technical service management. The change and diversity of ideas seemed to add positive energy.

    Cons

    Being an American, it is always difficult working for a company that although it recognizes the US as the largest market for selling its products, does not respect our marketing or marketing research. Working for this Swiss-German owned company, the US group is treated like a distributor, that because of our size they have to put up with. When products are not designed to specifications as originally agreed upon, well the rest of the world doesn't need that feature, so why does the US? If there is a product problem, it is always because the US customer did not use it correctly. If a launch date is delayed by Germany, it is ok, but if US sales are below plan due to that product not being available, too bad!

    As a product manager - middle manager, you had to make every effort to get along with your global counter parts, who at the middle level were decent folks, but had little leverage. But they might be able to help with back orders or push for one specification over another. There were a lot of politics and you had to be involved enough to know channels on both sides of the ocean.

    Concerning the 300 R& D employees who lost their jobs because their jobs would be hired in Germany - Fishers, IN should raise the taxes that Roche pays locally. Then Roche laid off 250 more people in 2008 from Indianapolis, many who had been with the company over 15 years. Tillman made it clear in company townhall meetings that these layoffs were because the company needed more profit out the Indianapolis corporation.

    Advice to ManagementAdvice

    For now, in the current market, you will keep employees out of fear. if the plan for 2009 is not met, is it the end for you? Based on the low market growth, few new products that Roche is offering in 2009, you are running on fear. Does Roche care about customers or just making the 2009 sales plan? What legacy are you leaving? What reputation will customers remember?

    Disapproves of CEO
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