There are newer employer reviews for Rogers Communications
There are newer employer reviews for Rogers Communications

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Rogers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Services Representative in Vancouver, BC (Canada)
Current Employee - Customer Services Representative in Vancouver, BC (Canada)

I have been working at Rogers Communications full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Good people, great pay and lots of room for growth

Cons

the customers can be very difficult to handle and sometimes a bit more freedom would be nicer to destress during work

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  1. big company

    Former Employee - Data Analyst in Brampton, ON (Canada)
    Former Employee - Data Analyst in Brampton, ON (Canada)

    I worked at Rogers Communications full-time (More than 5 years)

    Pros

    big company with health, dental and vision benefits. employee stock accumulation plan and pension plan.

    Cons

    some sort of management problems.


  2. Helpful (1)

    Will Rogers ever learn?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in New Toronto, ON (Canada)
    Current Employee - Management in New Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Employee discount on wireless and cable products - Very affordable Rogers gym membership with access to fitness classes, including yoga and many more - Tim Hortons located at the OMP campus - Location: mins to Yonge/Bloor - Reasonable parking can be found at nearby condos/apartments

    Cons

    - Senior Leadership Team (don't think I need to expand on this point) - Company is too reactive in everything they do... from marketing campaigns to how they treat they employees... as a result, they lose loyal customers and tenured employees - Tenured employees are paid ~30% less than their peers who do not have industry experience - The only time you "may" get a raise is when you either get another offer or you threaten to leave - Annual merit increases do not align with inflation - You don't get feedback when they reject you for a new position; hiring process can take over 5 months before you get a declined email from HR! - There are some cases wherein Mgers are reporting to their peer! Same level of mgt. Not really sure how this creates a "mentor relationship"? - Bad people Mgers due to lack of training/coaching/mentorship

    Advice to Management

    - Reward your loyal customers - Recognize your tenured employees by compensating them fairly... what's fair is fair and fair market value is what is fair and appreciated - Take a good look at how your Directors are treating their middle mgt - Your org is too vertical and too horizontal - Some teams have multiple people working on the same projects/processes, stepping all over each other - You need to have better mgt training for all levels of mgt


There are newer employer reviews for Rogers Communications
There are newer employer reviews for Rogers Communications

See Most Recent

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