There are newer employer reviews for Rogers Communications
There are newer employer reviews for Rogers Communications

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A lot of opportunity, full of young vibrant individuals.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Toronto, ON (Canada)
Current Employee - Manager in Toronto, ON (Canada)

I have been working at Rogers Communications full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Opportunity for growth all the time, as along as the individual is willing to look for it.

Cons

Can be challenging at times, work a little overtime here and there, but no worse than anywhere else I've been

Advice to Management

Be less conservative and take more risks.

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  1. Great people, well supported and lots of opportunity to progress if you are willing to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Centre Manager in Brampton, ON (Canada)
    Former Employee - Call Centre Manager in Brampton, ON (Canada)

    I worked at Rogers Communications full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great career advancement opportunities for those that are willing to put in the effort. Excellent training provided to employees. Good performance review program and performance management set up (for a call centre). In theory the quality and performance management is great... but not enough time for execution.

    Cons

    You have to start at the bottom - the hours and customers can be difficult (but the end result can be great!). For a communication company they are surprisingly not great at communicating! Software could also be improved and made more intuitive. Quality program is okay and could use improving. Not ever enough time for effective coaching...


  2. Helpful (1)

    The compensation is above average, however

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Current Employee - Senior Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay & benefits
    Discounts on company owned products & services i.e. cable, internet, wireless, The Blue Jays, The Shopping Channel, etc.

    Cons

    Very political
    Not empowered to make decision
    The culture is not great and you're not valued as an employee

    Advice to Management

    Empower and recognize your employees on an ongoing basis even with a "Thank You" or small gift card. If you make people feel like they have control in the tasks, they will believe in the company and work harder and smarter. Have open communications with your employees especially during tough times.


There are newer employer reviews for Rogers Communications
There are newer employer reviews for Rogers Communications

See Most Recent

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