94 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Loved the people I worked with, and the atmosphere of the restaurant.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server  in  Redlands, CA
Current Employee - Server in Redlands, CA

I have been working at Romano's Macaroni Grill part-time for more than 5 years

Pros

the hours you work can easily fit into your schedule. Always walk with cash in pocket. Good job while in school.

Cons

Obviously, like in any resaurant, work can get pretty hectic. Some guests are incapable of satifaction, regardless of the quality of service or food. Some guests refuse to tip.

Advice to ManagementAdvice

make sure the restaurant is always stocked with necessary items. i.e. peppermills, balsamic vinegar bottles. Be sure all servers contribute to side work and prebussing. Watch where servers place ditry dishes.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Romano's Macaroni Grill

  1.  

    Macaroni Grill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Romano's Macaroni Grill full-time

    Pros

    Great company culture, alot of freedom, and good pay, alot of great helpful managers willing to help across the region.

    Cons

    Inconsistent stability and structure, no communication from executives. Training program was designed with 3-4 MIt's all training at the same time in one restaurant during business and 2-3 in-house managers all trying to use one computer wasn't easy.

    Advice to ManagementAdvice

    Communication, giving advanced notice when a policy or change is taking place. Not taking short cuts such as avoiding to fix a dishwasher (essential tool to run establishment) to get to the bottom line. Company has a huge tendency to avoid updating restaurant or even fixing never-ending abandoned projects in order to make more profit.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Resume builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Birmingham, AL
    Former Employee - Server in Birmingham, AL

    I worked at Romano's Macaroni Grill full-time

    Pros

    Corporate security; if you wanted a scripted routine every day, it was easy to find. You were told exactly what steps to go through for every situation.

    Cons

    What was expected of you changed from month to month. Sometimes week to week. Every change required you to push a different item on the menu. Often, the item was just something new management wanted pushed, but didn't necessarily increase your ticket sales (and hence your tips).

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Romano's Macaroni Grill.

Worked for Romano's Macaroni Grill? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.