Romano's Macaroni Grill

  www.macaronigrill.com
  www.macaronigrill.com
There are newer employer reviews for Romano's Macaroni Grill

 

Loved the fellow servers, but management constantly changes.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Server in Louisville, KY
Former Employee - Server in Louisville, KY

I worked at Romano's Macaroni Grill part-time (more than 3 years)

Pros

I loved that everyone had each other's back. If you needed help or got in the weeds everyone was willing to step in and help each other. It was awesome! We all got a long really well and the management (when I was there) was very helpful and encouraging.

Cons

The company has changed hands pretty often so its hard to learn/relearn the new steps of service and to get everyone on board with them. Also, there are times that people's hours would get cut, but then we would get slammed in service with no extra help.

Advice to ManagementAdvice

Be consistent and listen to your servers. They know what your customers like in style of service.

Recommends
Negative Outlook
No opinion of CEO

111 Other Employee Reviews for Romano's Macaroni Grill (View Most Recent)

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  1. 1 person found this helpful  

    Help needed, under-performing stores need great employees to make it work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Pembroke Pines, FL
    Current Employee - Cook in Pembroke Pines, FL

    I have been working at Romano's Macaroni Grill full-time (less than an year)

    Pros

    The checks clear eventually. If you know how to work, you can work as much or more than you want.

    Cons

    Management, at store and upper levels do not support staff. Do not train, do not correct problems and barely keep equipment in working order

    Advice to ManagementAdvice

    Staff and train all of your stores in spite of sales numbers. If the sales do not support the staff then close the store. If you are going to fix the store, do everything it takes to make it work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Fun to work there, no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Honolulu, HI
    Former Employee - Hostess in Honolulu, HI

    I worked at Romano's Macaroni Grill full-time (less than an year)

    Pros

    Everyone was friendly, I loved working there and I loved my coworkers, Pay wasn't bad, 75 cents above minimum wage and you could make a pretty decent amount in tips. Plus a free meal for each shift you worked.

    Cons

    At my particular location, I did not like the GM. If you got on his bad side, he would be rude and call you off for no reason. Other managers were great. Kept hiring servers instead of moving people up.

    Advice to ManagementAdvice

    Move people up who already know the menu.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Romano's Macaroni Grill

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