There are newer employer reviews for Room & Board

Helpful (2)

They really appreciate their employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Driver in Oakbrook Terrace, IL
Current Employee - Driver in Oakbrook Terrace, IL

I have been working at Room & Board full-time (more than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great pay and benefits, friendly but professional work environment.

Cons

My position entails long drives in bad weather, but that's just part of the job.

Advice to Management

The things you do to show your gratitude to your employees make a huge difference. Keep it going!

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  1. Helpful (6)

    Not what is seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Associate in Costa Mesa, CA
    Former Employee - Design Associate in Costa Mesa, CA

    I worked at Room & Board full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Non-commisson environment
    3 weeks paid vacation
    Beautiful workplace
    Most Design Associates are great people

    Cons

    Management is horrible, as well as Central Partners. Most have no qualifications for what they are doing. Ex: Just because you've been with the company as a sales associate for 15 years, doesn't mean you have any HR experience. Discount is a joke. Company does not hire management from within. Raises are non existent-get your money upfront. Company is decades behind in technology. Management would rather lie to save their own jobs than support their team-which is pointless since the turn over for management is constant. I'm sure this is not what John Gabbert had in mind when he started this company. Communication within company is horrible and many things are done last minute which in turn gives a bad customer experience. Company falsified documents in order to wrongfully terminate multiple employees. Management would "write up employees" with "excessive absences" for seriously injuries (Ex: car accidents, hospitalization). Management is loose lipped with personal information about other employees. Guiding Principles (employee handbook) is not carried out by managemnet or Central partners.

    Advice to Management

    Upgrade technology in all store and on website
    Take advice from Design Associates and apply it.
    Central Office should listen to merchandising/branding advice from NY/CA stores-no one looks to MN for anything innovative.
    Reward your employees with a better discount (maybe one free piece of furniture a year) if you are unable to give raises.
    Leadership should spend more time working with your team instead of hanging out in the back offices.
    Leadership should involve team members in other areas of the business, instead of trying to handle everything themselves. A good leader is able to teach and help their team excel.
    Central Office and Leadership should be proactive instead of reactive and keep true to their promises to their employees.
    Accessory buyers, product development team, and merchandising leads should be based in costal areas-NY/LA. MN is not the hub of what is innovative, contemporary, or stylish.
    Note to Mr. John Gabbert-The Guiding Principles are amazing, however most of your leadership/HR team doesn't follow through with them.

  2. Helpful (2)

    Overall, a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Associate in New York, NY
    Former Employee - Design Associate in New York, NY

    I worked at Room & Board part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people
    Fun environment
    Discount on furniture

    Cons

    You must work weekends
    Due to scheduling coverage, vacation requests have to be put in early

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