Roomful Express

  www.roomfulexpress.com
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4 Employee Reviews (View Most Recent)

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They are always hiring for a reason

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales  in  Pittsburgh, PA
Former Employee - Sales in Pittsburgh, PA

Pros

I got along with most of my co-workers. I sometimes enjoyed the way I would spend 8 hours a day basically walking around and talking to people.

Cons

I worked there from about 10/08-8/09 before quitting, and there are many cons. I was outright lied to about the pay (told 45k at least per year, you might make low-mid 30's if you work in a big store and do well enough to not get fired, many people make much less), as well as the benefits. I was told a large portion of benefits were paid by company, that isn't true, unless the health insurance costs the company an astronomical amount.

You would make a decent amount of money if not for the company almost never having anything in stock. The "Express" in the company name is supposed to signify fast service. This is only the case for a third of all orders, if that. People walk out on sales because of this, and you'll probably lose 30% of your written sales because of "backorders" (in most cases they were never ordered in the first place, and the customer was going to wait 2 months all along), messed up deliveries, and other various problems that are completely out of your control. Plus they have cut pay and benefits in the past couple of years.

The few salespeople that actually did well were not always completely honest with customers. They would especially lie about what the warranties covered. Apparently that's what it takes to do good there.

Advice to ManagementAdvice

Don't lie to people to get them to take your job. Nobody at my store had respect for the corporate office because of this. You promise your new employees a mountain, and only give them an anthill. Maybe if you advertise it as a standard not very high paying retail job, your new hires won't all quit so quickly, because their expectations won't be so high.

Doesn't Recommend

Other reviews for Roomful Express

  1.  

    started great until no merch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    loved the other sales people

    Cons

    lack of communication with sales staff from managememnt

    Advice to ManagementAdvice

    find a new job we went out iof business

    Doesn't Recommend
  2.  

    In my 9 years I gained a wealth of management training and led a successful career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Senior management, cooperation between stores and training.

    Cons

    They are no longer in business.

    Recommends
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