Glassdoor is your free inside look at Rooms To Go reviews and ratings — including employee satisfaction and approval rating for Rooms To Go CEO Jeff Seaman. All reviews posted anonymously by Rooms To Go employees.
Former Employee – worked at Rooms To Go full-time for less than a year
Pros – High(er) pay for furniture retail. Nice looking furniture. Not many categories of products to know about. Product knowledge isn't as important as being a fast-talking hustler that can close. Can say whatever you want to customers, ignore them after the sale, and be congratulated for how great you are. Used car salespeople fit in very well at RTG.
Cons – High pressure to sell extended warranties. Highest percentage in industry expected on fabric protection (BOND) and leather protection -- which they sell on "blended leather" which is really polyurethane on top 50%. Rugs, floor lamps, sofa tables, and pictures are what they want you to sell, not "the room" as the ads state. IF you are in the bottom three (in written volume) for three months (or at all in the first 90 days or you will be fired.
Advice to Senior Management – The daily "talkings to" for missing BOND on a single piece on an order gets old fast.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-16 20:08 PDT
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