Rosetta Stone

  www.rosettastone.com
  www.rosettastone.com
There are newer employer reviews for Rosetta Stone

 

Working at the kiosk is very easy as long as you know the software. There is no growth opportunity from this job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate in Philadelphia, PA
Current Employee - Sales Associate in Philadelphia, PA

I have been working at Rosetta Stone

Pros

(1) Free access to all the languages.
(2) Great commission when you make sales goals (10-15% on average, depending on the month)
(3) Manager is amazing to work for. Very very flexible.
(4) Independent job. If you don't like dealing with co-worker drama, this job is for you. You work alone 100% of the time.
(5) Septa train pass discount for airport employees. Also, airport marketplace/food discount (10% off) for airport employees.
(6) EASY JOB!
(7) If you like people-watching, you've found the job of your dreams.
(8) If you're good at selling, you'll make pretty good money for working at an airport selling software!! ($31,000/yr is what I'm making, that's 15% on $9/hr)
(9) Cobalt blue (or black) uniform button-down shirt, instead of the ugly PHL uniforms that everyone else who works in the airport has to wear.
(10) Very easy to learn how to process a sale. Not much computer training is needed... just product knowledge & sales tricks.

Cons

(1) Working at the airport is terrible. (Dealing with the TSA- security scanning every day, higher cost of airport food, dealing with rude travelers who take their negativity out on you for no reason, 40 minute train commute into center city)
(2) Low hourly pay.
(3) Shifts are either really early morning (7am-2:30pm) or run late into the night (2:30pm-10pm)
(4) Fighting boredom when it's slow.
(5) Everyone asks "how many languages do YOU know?" It gets annoying, especially when you just start and only know a little of one language + English. Hard to express to the customers that "it really works!!!!!!" when you, yourself, haven't seen it work yet.
(6) When there aren't any promos for the kiosk, everyone buys it online instead of from you. This cuts down your commission check.
(7) If you're looking for a job that has growth opportunities, look elsewhere. There is nothing. You work at a kiosk until you quit and move to something else. End of story.

Advice to ManagementAdvice

Offer more growth opportunities for kiosk associates.

Doesn't Recommend
Disapproves of CEO

182 Other Employee Reviews for Rosetta Stone (View Most Recent)

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  1. 1 person found this helpful  

    Great potential, yet unrealized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Harrisonburg, VA
    Current Employee - Anonymous Employee in Harrisonburg, VA

    I have been working at Rosetta Stone

    Pros

    Great brand, great marketing, useful product, great people, great location (Harrisonburg), smart developers, relaxed environment, free beverages, always improving, free access to all products

    Cons

    There is little innovation due to the top-down management approach. Things move very slowly, and the organizational culture does not facilitate inter-department communication well.

    Advice to ManagementAdvice

    Hire smart people, then trust them. They won't get it right 100% of the time, but then again, neither will you.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Working at Rosetta Stone was an extremely positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inside Territory Manager in Harrisonburg, VA
    Former Employee - Inside Territory Manager in Harrisonburg, VA

    I worked at Rosetta Stone

    Pros

    - great team -- everyone supports one another; there's a real sense of camaraderie among sales reps as opposed to competition
    - flexible managers who care about you and want to help you succeed
    - lots of perks, employee benefits, and incentives to sell
    - fantastic product that you can feel good about selling

    Cons

    - management has very high expectations and demands long hours and hard work
    - this sales job is seriously high pressure - not a good fit for someone with issues handling stress

    Recommends
    Approves of CEO
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