Rosewood Hotels & Resorts

  www.rosewoodhotels.com
  www.rosewoodhotels.com
There are newer employer reviews for Rosewood Hotels & Resorts

 

Hard, hurts your feet, but make great money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lounge Server in Menlo Park, CA
Current Employee - Lounge Server in Menlo Park, CA

I have been working at Rosewood Hotels & Resorts part-time (less than an year)

Pros

GREAT tips, fun people, nice management

Cons

weird things go on that you can't control, sometimes there are really difficult customers, some employees are tacky and don't have high enough standards

Advice to ManagementAdvice

Make sure employees agree with the standards of the clients.

Recommends
Positive Outlook

24 Other Employee Reviews for Rosewood Hotels & Resorts (View Most Recent)

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  1. 1 person found this helpful  

    I really enjoyed working at the Carlyle Hotel In Manhattan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Rosewood Hotels & Resorts

    Pros

    Great Benefits that include free stays around the world, beautiful property, nice people to work with, ability to move around in different roles, easy to access through subway

    Cons

    Old building that is in desperate need of repair (back of house), tough (but fair) management, The hotel has their set ways of doing things and there is no ability to go around that.

    Advice to ManagementAdvice

    I would work on improving the back end facilities so that the hotel increases its efficiency. Elevators in back are slow because housekeeping's processes are very antiquated.

    Recommends
  2.  

    Awful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - SPA Attendant in Dallas, TX
    Former Employee - SPA Attendant in Dallas, TX

    I worked at Rosewood Hotels & Resorts

    Pros

    The pay is great, commission is awesome too. Discounts on services and food are good. Coworkers were pleasant, departments were friendly. Free hotel stays if you make it long enough.

    Cons

    Management failed to communicate, let go because I broke my foot, unwilling to work with me, constant negativity, rarely mentioned the positives, nobody knew what was going on and everyone had been told something different, management doesn't know software... lack of communication.

    Advice to ManagementAdvice

    Please quit moving people randomly around departments. Try to hire someone qualified to run the show. Offer tech classes. Give all employees emails so we know what's going on and when.. COMMUNICATE with all of us, please.

    Doesn't Recommend
There are newer employer reviews for Rosewood Hotels & Resorts

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