Rosewood Hotels & Resorts

  www.rosewoodhotels.com
  www.rosewoodhotels.com
There are newer employer reviews for Rosewood Hotels & Resorts

 

great people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Menlo Park, CA
Current Employee - Anonymous Employee in Menlo Park, CA

I have been working at Rosewood Hotels & Resorts full-time (more than an year)

Pros

The management provides very flexible working hours to accommodate each person's need, especially when it comes to furthering one's education. The company also has tuition reimbursement for classes taken within your field of work. They are always finding new ways to be more green and innovative.

Cons

Depending on which department you work with, relocation to a sister property is the only way to get a promotion. There is no continuous flow through of communication between departments which makes exceeding expectations of guests' a very difficult task.

Advice to ManagementAdvice

Advice for Corporate: revise some of your policy and procedures as some are merely impossible to apply. For example: the void procedure in the food and beverage departments.

Recommends
Positive Outlook

25 Other Employee Reviews for Rosewood Hotels & Resorts (View Most Recent)

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  1.  

    Rosewood, CA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Rosewood Hotels & Resorts part-time (more than an year)

    Pros

    -The property I worked for was beautiful!
    -Flexible hours
    -Training program was very informative
    -Meeting high profile guests

    Cons

    -Food and Bev department was very disorganized
    -Many employees disliked their job, creating a negative environment
    -Employees slacked off and got away with it
    -Lack of communication between many departments
    -Holidays do not exist anymore

    Advice to ManagementAdvice

    Organization. Organization. Organization. Cannot stress that enough! Also management needs to work on terminating employees who create an unhealthy work environment and slack off.

    Recommends
    Neutral Outlook
  2.  

    Hard, hurts your feet, but make great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lounge Server in Menlo Park, CA
    Current Employee - Lounge Server in Menlo Park, CA

    I have been working at Rosewood Hotels & Resorts part-time (less than an year)

    Pros

    GREAT tips, fun people, nice management

    Cons

    weird things go on that you can't control, sometimes there are really difficult customers, some employees are tacky and don't have high enough standards

    Advice to ManagementAdvice

    Make sure employees agree with the standards of the clients.

    Recommends
    Positive Outlook
There are newer employer reviews for Rosewood Hotels & Resorts

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