Ross Stores
2.6 of 5 783 reviews
www.rossstores.com Dublin, CA 5000+ Employees

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Decent place to work, best for single childless college students or as a 2nd job

Retail Associate (Former Employee)
DFW, TX

Pros--Friendly coworkers
--20% employee discount year round, as well as double discount (40% off) days during certain times of the year. This is excellent if you want to pick up a small, inexpensive item or make a larger purchase.
--Lax policies on attendance and punctuality (can also be a negative). As long as you get in touch with your manager in advance, you are approved for time off requests 99% of the time.
--Great management at the store level
--Recognition given when and where it is due

Cons--Low pay and hours. All new associates start off at minimum wage and part-time, unless there is a (rare and highly coveted) full-time position. This can be anywhere from 8-25 hours, depending on the needs of your store.
--Terrible management at the senior level
--Young associates with no work ethic who are constantly calling in and/or show up late, meaning you will get called to cover their shift. But because hours are precious (at least to some), you will probably WANT to work the extra time.
--The store often looks like a war zone (downtown Beirut, as a comedian once joked), and there are not enough associates scheduled to deal with the mess.
--Customers who act like uncivilized gypsies, letting their children run all over the place and who throw clothing in the floor themselves. If you work here, get used to getting cussed out daily by someone who is unhappy. Possibly even spit on. Just saying.

Advice to Senior ManagementATTN. UPPER LEVEL MANAGEMENT: Please give your store managers more resources to work with. It is ridiculous that each store is expected to be spotless (hell, forget that, presentable) by the end of business hours, yet managers are only allowed to have 2 associates scheduled or risk getting chewed out for going over in payroll. And if you insist on being so cheap and it takes said manager and two associates 2 hours after closing to clean up the mess, don't get angry. Just quit being so cheap and realize that your store managers are doing a great job, considering what they have to work with.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Favoritism at it's finest

    Anonymous Employee (Former Employee)
    Plano, TX

    I worked at Ross Stores full-time for more than a year


    Pros: Discount on clothes, co-workers are usually great to work it. The job can be extremely easily at… Cons: Management has there favorites and it's not based on your work. In Plano, TX it was based on who hung out with the Store… Advice to Senior Management: Pick better store managers and actually pay those people that… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Worst Company to work for EVER

    Store Protection Specialist (Former Employee)
    Stuart, FL

    I worked at Ross Stores full-time for more than 3 years


    Pros: Easy to get hired. If you have a pulse, you… Cons: They do NOT care about the employees. You will NEVER move up the chain and you will max out at ridiculously low pay. I worked… Advice to Senior Management: Your associates are people too. Some are better people than… No, I would not recommend this company to a friend More
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Ross Stores – Why Work for Us?

​​​BEHIND EVERY BARGAIN​​​ Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an incredible team of individuals to make that possible… Full Overview

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