Ross Stores

  www.rossstores.com
  www.rossstores.com
There are newer employer reviews for Ross Stores

 

Great place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Human Resources in San Diego, CA
Current Employee - Human Resources in San Diego, CA

I have been working at Ross Stores full-time (more than 3 years)

Pros

Financial stability, career growth opportunites, great prices! Very much enjoy the people I work with; everyone cares and is pasionate about our company. Feel I have the opportunity to make a difference every day in my role.

Cons

Our IT systems are antiquated but we are working on solutions for the future. Anticipate the continued focus on personal and professional growth that I have seen the last couple of years.

Advice to ManagementAdvice

Keep the people focus along with profitability in balance.

Recommends
Positive Outlook
Approves of CEO

1041 Other Employee Reviews for Ross Stores (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great experience to understand off price retail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Pleasanton, CA
    Former Employee - Manager in Pleasanton, CA

    I worked at Ross Stores full-time (more than 3 years)

    Pros

    Profitable company that delivers consistent financial results. Track record of strong store growth and exceeding company sales and profit goals.

    Cons

    Very top heavy in senior management. Processes took a great deal of time due to the number of decision makers invloded. Company does not always respond to feedback from team to ipmprove morale and working conditions.

    Advice to ManagementAdvice

    Empower your managers to make decisions and lead teams

    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It was alright...if not for my coworkers I wouldn't have lasted very long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Supervisor in Tallahassee, FL
    Former Employee - Front End Supervisor in Tallahassee, FL

    I worked at Ross Stores part-time (more than an year)

    Pros

    The people I worked with were AWESOME. They truly made going to work bearable. Managers were for the most part very nice as far as personality is concerned, but some of their decisions (mainly staffing and scheduling related) were very, very poor.

    Cons

    -Low pay, and they only evaluate for raises once a year.
    -Management is overly concerned with payroll...as such, they regularly under-schedule and as a result too few associates are working for the store to run as smoothly as it can. Or, they won't schedule enough people, then realize it the day before, and go on a desperate crusade via phone to find someone who can come in.
    -Clientele is terrible. It's an off-price store, so unfortunately many of the people you have to deal with are lower-class individuals and not at all polite or courteous. Be prepared to do A LOT of returns, by the way....I swear there are says when I had more returns than purchases. It's extremely hard to be "FAST" (their acronym for speed on the register) when you have people coming in with bags and bags of returns that have to be processed and dealt with.

    Advice to ManagementAdvice

    Stop micromanaging your employees so much.
    Schedule the proper amount of people so our work experience isn't completely miserable. You all seem to care more about payroll than your workers or even customers. When you schedule 3 people to close on a Friday night, everyone suffers. Man up and schedule the proper personnel numbers, even if it means taking a slight ding in profit.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ross Stores

Work at Ross Stores? Share Your Experiences

Ross Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.