Ross Stores

  www.rossstores.com
  www.rossstores.com
There are newer employer reviews for Ross Stores

 

Customer Service Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service in Seattle, WA
Former Employee - Customer Service in Seattle, WA

I worked at Ross Stores part-time (less than an year)

Pros

its a job, If you cant find anything, this job will pay part of you bills but not all.

Cons

Most of the employees are part time the managers are very bad in scheduling. If you are reading this you are over qualified for any job at this retail. Stay away.

Advice to ManagementAdvice

Don't keep on hiring part time employees, increase the hours to the current part time employees

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1041 Other Employee Reviews for Ross Stores (View Most Recent)

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  1. 1 person found this helpful  

    Not what I had expected...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Ross Stores full-time (more than an year)

    Pros

    Ross continues to grow and sales have been on the rise while I’ve been with the company the last 2 years. Annual bonus is a plus.

    Cons

    Turnover for Management level positions go empty for 6+ months, training in your new role doesn’t exist you either sink or swim, communication is poor between management and employees.

    Advice to ManagementAdvice

    Ross needs to focus on raising employee morale and focus on those that are working hard without managers and turn some attention on how they can grow in their role instead on being placed on hold until someone is hired. Ross is focused on expanding but not looking into keeping current employees happy or challenged.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Don't go in with high expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Denver, CO
    Former Employee - Retail Sales Associate in Denver, CO

    I worked at Ross Stores part-time (less than an year)

    Pros

    Good introduction to working in retail and you'll gain some practical experience. Some of the employees can be very enjoyable to work with and genuinely helpful.

    Cons

    Management that's inflexible and quick to place blame. Some of the worst customers you can possibly imagine dealing with.. Don't ever expect to be able to plan something more than a few days in advance, your schedule is changed unpredictably if you're not full-time and they make no allowances for personal situations.

    Advice to ManagementAdvice

    Be a little bit more flexible with employee needs and don't be so quick to assume that a situation is automatically the employee's fault.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ross Stores

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