Ross Stores

  www.rossstores.com
  www.rossstores.com
There are newer employer reviews for Ross Stores

 

Great company benefits and bonus.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Buyer in New York, NY
Former Employee - Buyer in New York, NY

I worked at Ross Stores as an intern (more than 3 years)

Pros

Ross Stores has a friendly corporate culture. The buying job has reasonable goals and management trusts you to get the job done without their medling.

Cons

Offices are dark and a bit depressing, not many windows. Store visits are grueling and disappointing because store line doesn't excute properly and merchandising is a mess

Advice to ManagementAdvice

Stay supportive of team. Great people on board.

Recommends
Approves of CEO

1041 Other Employee Reviews for Ross Stores (View Most Recent)

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  1.  

    Miserable Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee
    Current Employee - Employee

    I have been working at Ross Stores full-time (more than 3 years)

    Pros

    growing company with new stores opening all the time some good merchandise among all of the merchandise that is brought in that is usually poor quality merchandise that did not meet quality control to be in non discount stores.

    Cons

    everyone does not trust anyone management treats all members as if they are dishonest and loss prevention management manages by imposing fear among the employees and seeks to fire people other management micromanages to the point of near harassment and in some instances could be harassment any persistent or constant annoying act at the work place

    Advice to ManagementAdvice

    practice what you expect you need to recognize your associates value them because there is a lot of talk about going to a union don't threaten your staff with their jobs because they didn't know something you failed to show them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A slow decline

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Three times a year the employee discount of 20% is doubled. You will save so much money on Christmas presents. Really, the merchandise is pretty good.

    Cons

    Low pay (obviously). Practically non-existent benefits if you're part-time - and if you're not management you will be part-time.

    This company defines the word "tightwad". It was not unusual for store employees to run out of wrapping paper, shopping bags, even receipt paper. Supplies wouldn't run out in just one store, but an entire district. Also there were never enough cashiers and floor people on the weekend. Why? Because payroll would get used up in the beginning of the week in the stock room. Don't get me wrong, stock room people are important, seeing as how they actually get stuff unpacked and unto the floor. But its frustrating for customers when they come in on Saturdays (the busiest shopping day of the week) and there's barely any cashiers and no one on the floor to help them. Because those employees got their hours cut.

    Ross tries to get away with as few employees in a store as possible, which is common in this industry. But they cut things so close that if one person called out or didn't show (and that happened a lot) every thing collapsed. No one to help lift a heavy piece of furniture for a customer, so we would lose a sale and have an angry customer. No one to take clothing from the fitting room, so there would be piles and piles of apparel filling shopping carts because all the racks were full. No one to get shopping carts from the parking lot.

    Also, scheduling was chaotic. Getting vacation time redeemed was a mess, too.

    My advice? The only reason you should work here is because you're young, in school, and need a bit of spending money. As soon as you've drained all possible benefits from that, head for the hills and never look back.

    Advice to ManagementAdvice

    Free up some money from the budget so the stores can run more smoothly. And remember that operations-level people are as important to the bottom line as the executives. We were the ones who dealt with the customers every day.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Ross Stores

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