There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

Great place to work.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front End Supervisor in Plano, TX
Current Employee - Front End Supervisor in Plano, TX

I have been working at Ross Stores part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Tons of advancement opportunity.
Wonderful management.
Amazing store programs and policies.
They care about their employees. Corporate included, which is rare.
$50 bonus for Employee of the Month
Open communication between associates and managers.
Flexible with scheduling.
Recognize hard work.
They care about and appreciate the customers.
20% discount PLUS three times a year the company gives a "double discount" week in which employees get 40% off everything! It's amazing!
Percentage off of Ross stock which is sky-rocketing.

I had no previous supervisor experience but was still promoted in only 2 months with the company. They really do reward hard work and recognize it, regardless of experience. I could talk to management about not only work related issues, but also about personal things and they cared and did whatever they could to help.

Cons

Store hours are long. Open until 10 on weekdays, 10:30 Friday and Saturday, and 9:30 on Sundays.
Start at minimum wage, usually no matter what your experience.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Assistant Buyer Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer
    Former Employee - Assistant Buyer

    I worked at Ross Stores full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Certain divisions are very good and in these areas there are opportunities for growth. Work/life balance is trying to be improved. Compensation is competitive.

    Cons

    There is no consistency among divisions. Some areas have great, team focused, healthy, work/life balanced environments and others are the complete opposite. Upper management does well managing numbers but does not excel at managing or growing people. Communication can also be inconsistent overall both between immediate managers and upper management. There is also a significant amount of micromanagement and overall lack of training when transitioning into new areas.

    Advice to Management

    Allow employees (assistant buyers and buyers) to give anonymous feedback. Having feedback meetings in which HR and senior management sit in aren't going to produce candid, honest, feedback.


  2. Sales Associate = modern day slave. Apply here as your LAST possible resort.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Ross Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -you get paid...that's pretty much the long and short of it.

    Cons

    - terrible work environment. Always unclean and understaffed. Never enough people and never enough coverage. As a result, you're forced to stay (on average) an hour after your shift. It is impossible to get off even close to on time and they don't respect the fact that you have a life outside of the workplace.
    -management micromanages you to an extreme degree. I don't need you watching every single step i take...if you feel like you're being watched, you probably are. They watch you more than they watch for potential thieves or shiesty customers
    - there is ZERO training. I mean, 0. If you mess up, you will be interrogated by a manager whether you've been trained to do the right thing or not.
    -if you work the closing shift, you're expected to stock the floor. Closing shift gets off on average an hour and a half after the store closes.
    -If you work the fitting room, they are anal about rack organization and you have to clean the racks by the end of your shift, and put away go backs. You also are responsible for shoes and toys and kids and mens basics. All that, AND you have to work the fitting room.
    - the pay is laughably low. It's minimum wage and they will work you like a dog for it.
    - management treats you like a common criminal and an idiot. So much micro management and procedural stuff that you do here that doesnt exist anywhere else. You can get fired for not bagging each item individually once you ring it, because the camera (they watch your every move) may think you're stealing....okay. The company is anti benefit and anti union, and the way they convey that to the associates is by insulting your intelligence completely. they try to convince you that it's not in your best interest
    - if you're part time, you will be working all of your open availability. Literally all of it.
    - the job you get hired for is not the job you do. Know that you may be in the stock room today and working the cash register tomorrow. Of course, you won't be trained and then blamed if something goes wrong.
    - No one stocks the registers with supplies, so you are always running out. So customers have to wait as you steal bags from another register or tell them you need to get wrapping paper.
    - Customers are extremely disrespectful to you and the merchandise.
    - The managers sit in the back and never come out of their office. They complain about everything imaginable, but usually don't get up to help or cover a section.
    - I recommend this job to someone who has no other options and seriously needs $$. I'm talking, you don't speak english or you need money ASAP. Otherwise, do not go anywhere near here. I just quit today and I feel so good!

    Advice to Management

    respect your workers, acknowledge positive outcomes, and hire more coverage. Advice to corporate: stop insulting the intelligence of your workers. I see this company as a boycott waiting to happen, because the mistreatment of employees is rampant. I recommend better benefits, a hourly salary increase and more flexibility with hours and coverage.


There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

Work at Ross Stores? Share Your Experiences

Ross Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.