Ross Stores

  www.rossstores.com
  www.rossstores.com
There are newer employer reviews for Ross Stores

1 person found this helpful  

Ross stores....fast paced, challenging days

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager in Phoenix, AZ
Former Employee - Store Manager in Phoenix, AZ

I worked at Ross Stores full-time (more than 8 years)

Pros

pay is good, programs to help the process, internal promotion program

Cons

metrics change so that bonus is tough to achieve

Recommends
Positive Outlook
Approves of CEO

1036 Other Employee Reviews for Ross Stores (View Most Recent)

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  1.  

    You have to make the best of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate in Baytown, TX
    Current Employee - Sales Floor Associate in Baytown, TX

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Learning opportunities
    Recognition of hard work [TRUE Cards]
    Reasonable breaks
    Customer service experience
    People skills improvement
    Experience in multiple areas
    Teaches discipline, structure and time management.

    Cons

    Little organization
    Poor management
    Part time hours cannot exceed 25/week
    Constant theft
    Disrespectful customers (more so than other stores)
    Little guidance/training
    Required sense of urgency
    Picking up after dirty/messy customers
    TOO MANY RETURNS
    Excessive hard tags
    Long shifts
    Everyone wants a discount...at an already discounted store.
    Slow coworkers

    Advice to ManagementAdvice

    Get a more organized system for assignments and separating lines at cashiers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Overall Company is good, but local management is clueless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM - Assistant Store Manager
    Current Employee - ASM - Assistant Store Manager

    I have been working at Ross Stores full-time (more than an year)

    Pros

    Corporate ways are detailed and customer focused.

    Cons

    Doesn't follow it policies with customers and allows customers too munipulate return policy which confuses Ross staff.

    Advice to ManagementAdvice

    View your store managers more closely. Current store manager is good at passing the buck and eliminating any chance for competent Assistant stores from getting promotions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Ross Stores

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