There are newer employer reviews for Ross Stores

 

You have to make the best of it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Floor Associate  in  Baytown, TX
Current Employee - Sales Floor Associate in Baytown, TX

I have been working at Ross Stores part-time for less than a year

Pros

Learning opportunities
Recognition of hard work [TRUE Cards]
Reasonable breaks
Customer service experience
People skills improvement
Experience in multiple areas
Teaches discipline, structure and time management.

Cons

Little organization
Poor management
Part time hours cannot exceed 25/week
Constant theft
Disrespectful customers (more so than other stores)
Little guidance/training
Required sense of urgency
Picking up after dirty/messy customers
TOO MANY RETURNS
Excessive hard tags
Long shifts
Everyone wants a discount...at an already discounted store.
Slow coworkers

Advice to ManagementAdvice

Get a more organized system for assignments and separating lines at cashiers.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

924 Other Employee Reviews for Ross Stores (View Most Recent)

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  1. 1 person found this helpful  

    Decent work experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores part-time

    Pros

    Good discount (40% off discount every four months)
    If you want more hours, they generally give them to you.
    Good place to gain customer service and retail experience.

    Cons

    Late hours sometimes (closers), number of hours fluctuates weekly, the store is very busy especially on weekends

    Advice to ManagementAdvice

    Work better as a team, managerial styles too different, need more consistency, need more associates on duty especially on weekends, employee of the month award should be given every month, not just sometimes

  2.  

    Overall Company is good, but local management is clueless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM - Assistant Store Manager
    Current Employee - ASM - Assistant Store Manager

    I have been working at Ross Stores full-time for more than a year

    Pros

    Corporate ways are detailed and customer focused.

    Cons

    Doesn't follow it policies with customers and allows customers too munipulate return policy which confuses Ross staff.

    Advice to ManagementAdvice

    View your store managers more closely. Current store manager is good at passing the buck and eliminating any chance for competent Assistant stores from getting promotions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Ross Stores

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