Ross Stores

www.rossstores.com
There are newer employer reviews for Ross Stores

3 people found this helpful  

Ross Dress For Less

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Store Manager
Former Employee - Store Manager

I worked at Ross Stores

Pros

They pay well plus big bonus potential. It is a very fast paced job. The peer group within your district is very supportive.

Cons

Work life balance does not exist. Salary is based on a 45 hour work week but 60-70 hours is more the norm. The stores are seriously under payrolled. Failure to make the impossible happen is met with swift and degrading feedback. There is a lack of respect for Store managers.

Advice to ManagementAdvice

I think that they should ask themselves why their turnover is so high. Put more payroll into the stores instead of promoting more executives. Cleaner stores wouold surely gain more business and less complaints.

Doesn't Recommend
Disapproves of CEO

1107 Other Employee Reviews for Ross Stores (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Loss Prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Protection Specialist
    Current Employee - Store Protection Specialist

    I have been working at Ross Stores

    Pros

    The best reason to be work at Ross is that employment provides a paycheck. Another benefit is the possible ability to network and gain access to a good employer.

    Cons

    There are no bonuses for hourly workers (assistant mgr and supervisors are exceptions), and raises are given once a year. The raise is between 10-50 cents, and most workers earn a 15-30 cent raise. Corporate has virtually no contact with hourly employees, and complaints to HR are usually dismissed. Promotions only occur when an employee quits or is fired. It is very difficult for an employee to be fired: I have seen employees assault, harass, and steal from Ross and other employees; the overwhelming majority of these cases fails to end with terminations.

    Breaks are typically cut short and not compensated, and certain management members take frequent smoking breaks within 15 feet of the store entrance.

     In addition, the shifters are typically understaffed, and restrooms consistently run out of tissue, paper towels, soap, and seat covers.

    Advice to ManagementAdvice

    If corporate and district management interacted with employees, or provided concern for employee issues, then a better workplace could be achieved.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Too much with too little

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Ross Stores

    Pros

    Ross provides an opportunity to manage a large store with very little budgetary support, therefore, one has to be creative.

    Cons

    The company has cut budgets so far that a store manager cannot provide world class customer service or a great atmoshpere for associates.

    Advice to ManagementAdvice

    Ross has gone to far with cutbacks and need to eliminate the constant scorecarded items such as markdowns, sizing, and service,

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Ross Stores

Work at Ross Stores? Share Your Experiences

Ross Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.