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Helpful (6)

Good place to work if you have no ambition

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Development Representative in Vancouver, BC (Canada)
Former Employee - Business Development Representative in Vancouver, BC (Canada)

I worked at Rothmans, Benson & Hedges

No opinion of CEO
No opinion of CEO

Pros

RBH pay their sales force very well for what they do. Essentially the job involves driving around to convenience stores and gas stations checking to see if the products in RBH's portfolio are in distribution. If they aren't, you are supposed to entice the retailers to order them from their wholesaler. That is basically all you do, and $60k+ is a pretty generous salary to drive around for a couple hours a day talking to convenience store employees.

In reality the job is completely useless as tobacco products in Canada cannot be displayed in retail stores, so you never actually "sell" anything except a 10c discount per pack to try and drive volume. Most of the chain accounts have auto-distribution contracts in place so you don't even have to get the store to order the product. It simply shows up in their shipment, and your sole job is to mark it "in distribution" in the company CRM...Always be closing.

If you have absolutely no ambition to develop your skill set as a sales professional, and you purely want to make a solid 60k + car + bonus for basically doing nothing, this is a great job. Do not expect any sort of formal training, career development, manager support, or intelligent conversation with your colleagues.

Cons

Felt like working for a union. All of the sales reps have been doing the job for years, and have no plan to be promoted or advance their career. In fact, I witnessed many of my colleagues actually turn down promotions to head office, as they felt that the salary increase couldn't be justified by the prospect of actually having to do real work. I have never worked in a more unstimulating environment, and it was pretty depressing to look around at the utter lack of ambition in the office. Most of the reps are nice enough people, but they become so accustomed to doing such little work for such decent pay, that they develop a pretty sickening sense of entitlement the longer they work there for. I heard people saying things like "I can't believe they won't let us pick black for our new company car".

The management team are even worse. Average age of managers is 50+, and average tenure is 20+ years. In most cases, they have worked for the company for their entire careers, and celebrate the fact that they have basically just cruised through their working years as a tobacco rep, only to then be promoted to district sales manager; the most benign job imaginable. The managers don't trust the reps to do their job (rightly so), and will follow up on calls you made the previous day, to try and catch you out on not actually completing the calls you had scheduled. That is basically all they do, try to micromanage reps, but they do a pretty marginal job of even that, since they are equally as unmotivated to do their jobs properly. Most of the sales managers are pretty incompetent, and have a conceited, closed minded attitude towards learning anything new. The most frightening part about them, is that they think that they have actually led an accomplished career, and feel that their status in middle management is worthy of some considerable praise.

Reps who show any level of tangible initiative are instantly shunned by their colleagues, as the rest of them now run the risk of 'looking bad' for only working 3/4 hours per day. It's a pretty bleak existence for people who are even only slightly motivated to succeed.

Extremely unprofessional work environment.

Advice to Management

Upper management - revamp your DSM profile, clear out the dead weight 'gravy train riders', hire some young, energetic, motivated sales managers who will actually foster rep development.

Sales Managers - Wake up. Your job is not that important. Be more open to the concept of personal and professional development. Hire reps who want to move up within the company.

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  1. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Controls in Edmonton, AB (Canada)
    Current Intern - Controls in Edmonton, AB (Canada)

    I have been working at Rothmans, Benson & Hedges as an intern

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Lots of opportunities to grown and learn

    Cons

    Salary on the low side

    Advice to Management

    N/A


  2. Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rothmans, Benson & Hedges full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Can maintain work/life balance, more flexible working hours, co-workers are nice to work with

    Cons

    Not much opportunities to grow

    Advice to Management

    N/A


There are newer employer reviews for Rothmans, Benson & Hedges
There are newer employer reviews for Rothmans, Benson & Hedges

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