Roundpoint Mortgage Servicing

www.roundpointmortgage.com
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There are newer employer reviews for Roundpoint Mortgage Servicing

3 people found this helpful  

There is no diversity within the company, has many qualified employees that could be promoted.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Roundpoint Mortgage Servicing

Pros

The company is a growing company, good for someone that is just getting a fresh start within the mortgage industry.

Cons

No growth for internal hires. No training and development department for new hires. Alot of confusion because no training department.

Advice to ManagementAdvice

Upper management should look at and promote internal hires. Show employees that they are appreciated. stop favortism and buddy system.

Doesn't Recommend

13 Other Employee Reviews for Roundpoint Mortgage Servicing (View Most Recent)

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  1.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roundpoint Mortgage Servicing

    Pros

    Office Culture, Pay, Benefits, Co workers, Holidays off, team and one on one meetings with supervisor. You will always know what you need to improve on and receive praise when appropriate. You get to meet all VPs of company.

    Cons

    The hours are based off a seniority and ratings on scorecard. Communication between departments could be better.

    Advice to ManagementAdvice

    Better communication between depts.

    Approves of CEO
  2.  

    Unorganized, chaotic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Roundpoint Mortgage Servicing full-time (more than a year)

    Pros

    Fun people for the most part.
    The work life balance is pretty nice. Overtime for the most part is strictly prohibited unless given prior approval.
    The employee engagement team has fun ideas and they usually for a good cause.
    Everyone means well...
    The place is growing like crazy!

    Cons

    This place is an unorganized mess. No one knows what is going on. Management consistently flip flops on decisions and give very unsure answers. Management has no accountability for their actions. It's pretty much a matter of time before the CFPB hits this place with a big ol' fat fine. They try to do their best, but way too many corners are cut. It seems as though a lot of the management team is very unprepared and under qualified for their roles. When you ask questions there are way too many responses of "I don't know..." or you are just completely ignored because they don't want to give a wrong answer. A lot of the promotions seem to come to people who are in a certain clique which is somewhat troublesome. The place seems to be growing way too fast for it's own good. Job security is pretty low as well, there are always rumors floating around that the place is going to be sold or shut down much like Roundpoint Mortgage was in July 2014.

    Advice to ManagementAdvice

    Be consistent with your policies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Roundpoint Mortgage Servicing

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