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customer service representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Mississauga, ON (Canada)
Former Employee - Customer Service Representative in Mississauga, ON (Canada)

I worked at Royal Bank of Canada as a contractor for less than a year

Pros

Fast paced environment. Customer facing. Dynamic.

Cons

Impersonal. Profit before people.Management was at times overbearing.

Advice to ManagementAdvice

I was on a disability contract. It would have been more welcoming if the managers had taken a little time to understand the nature and challenges of my disability prior to starting the job.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Royal Bank of Canada

  1.  

    Excellent learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Auditor  in  Toronto, ON (Canada)
    Former Employee - Internal Auditor in Toronto, ON (Canada)

    I worked at Royal Bank of Canada as an intern for less than a year

    Pros

    RBC cares and puts effort in nurturing its staff. They really want to see you grow in your professional field.

    Cons

    A better constructed kitchen and cafe for employees might increase the working efficiency. The lack of microwaves in the office created a long line up during the lunch time.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you like working 80hrs a week, RBC is for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Planner  in  Vancouver, BC (Canada)
    Current Employee - Financial Planner in Vancouver, BC (Canada)

    I have been working at Royal Bank of Canada full-time for more than 10 years

    Pros

    Benefits, RBC on your resume

    Cons

    Everything else. If you want to work like a dog for a company that in the end couldn't care less about you....this is the right place.

    Advice to ManagementAdvice

    There's more to life than doing what ever it takes to get your bonus.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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